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FoI: appeals and complaints

It is important that the website, our publication scheme, meets your needs. We welcome suggestions for additional classes of information that could be included. We also welcome suggestions as to how the publications themselves might be improved. If you have a suggestion please contact us. Contact details are in the panel on the right of this page.

Refusal notices

If we decide to withhold all or part of the information that has been asked for, we will send a letter that explains which exemption is being used and the reason why the information is being withheld.   If you are not satisfied with the reason why the information has been withheld, you can appeal. You can also appeal if you think the charges for the information are unfair. Our contact details are in the panel on the right of this page.

Complaints

If you are not satisfied with the way that we have handled your request for information under the Freedom of Information Act or Data Protection Act, you should complain to us directly using the council's complaints procedure. We will aim to respond to your request within 10 working days. If you are still unhappy, you can write to the Managing Directors who will investigate and aim to respond within 10 working days.

Your West Lancashire

Information for where you live

Contact

Freedom of Information

Freedom of Information request

freedomofinformation@westlancs.gov.uk

01695 585031

Fax: 01695 585050

Borough Solicitor
Freedom of Information
West Lancashire Borough Council
52 Derby Street
Ormskirk
L39 2DF