West Lancashire Borough Council Homepage

Housing and council tax benefits

We provide an efficient benefits service for council, private sector and housing association tenants, and owner-occupiers.


Housing benefit helps tenants on low incomes with rent payments. You can claim council tax benefit if you are the person liable for the council tax in your household.


What benefits are you entitled to?

You can work out how much benefit you may be entitled to using the benefits calculator.


Also have a look at the advice from DirectGov about who's eligible to claim benefits:

How benefits are worked out

Benefits are means-tested - taking into account how much income and savings you have compared with your personal circumstances. Benefits must be applied for in writing. You will be required to complete a Benefit Application Form so that we can work out if you do qualify for any benefit.

If you are not entitled to benefit in your own right you may still be able to get help in the form of a second adult rebate, based on the income of people in the household other than the liable person.


Important note: Reductions to housing benefit for registered social housing tenants with additional rooms from April 2013.

Downloadable and online forms

Benefits links

In and Out of Work Project

The In and Out of Work Project has been launched to help local councils, the Department for Work and Pensions, and HM Revenue and Customs to work together to provide a better service for people who claim benefits and frequently move in and out of work.

Contact us

For further information contact:

One Connect Limited, Revenues and Benefits Service, PO Box 16, 52 Derby Street, Ormskirk, L39 2DF

Tel: 0300 7900380*

Email: housing.benefits@westlancs.gov.uk 


*Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.



Related information


Last Updated: 2/11/2014

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk