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Benefit fraud


If you suspect or know of someone who is deliberately cheating on Housing or Council Tax Benefit, report it to us by:

All information is treated in the strictest confidence. You can choose not to give your contact details if you prefer, but please bear in mind that it helps us if you do, because the investigation service can get back to you with any questions.


What is benefit fraud?

Benefit fraud is when someone gives false information in order to claim benefits. This includes people who:

  • do not inform us that they are now living with a partner
  • do not declare that they are receiving other benefits
  • do not report any savings or report an incorrect amount
  • claim for children who have left home
  • do not inform us that they have started work, or started to earn money
  • do not declare that they have inherited money
  • do not inform us that they are going abroad, living abroad, or have changed address

Watch the benefit fraud video


What happens after you report someone?

  • benefit fraud staff will look at the information you provide. If you have given enough information, they will check the person's benefit claim
  • the investigation might take some time, and staff aren't allowed to tell you the outcome
  • sometimes no action is taken. It might be that the person has declared the work when claiming and their benefit is not affected by it.
  • benefit fraud staff will only take action if they find the person has been committing benefit fraud. Action can include removing a person's benefits and taking them to court

Related information

Last Updated: 11/19/2013

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk