Personal budgeting support is about helping claimants adapt to three key changes that Universal Credit (UC) brings:
1. a single household payment
2. paid monthly
3. rent paid directly to the claimant - so the claimant will pay their rent to the landlord themselves.
Personal budgeting support will assist people who need help managing their money and paying their bills on time as they transition onto UC.
There are two elements to personal budgeting support:
If you feel you would benefit from personal budgeting support please contact Customer services to request a referral. Email firstname.lastname@example.org or call 01695 577177.
If you need to claim Universal Credit but need support in claiming online, help is available through our Assisted Digital Support Service. Please get in touch using details in the contact panel of this page.