How performance is managed
We manage our performance through the use of performance
indicators (PIs) and by ensuring we complete those tasks we have
committed to, within the given timeframe.
The PIs in the Corporate Performance Plan (CPP) are a mixture
of those nationally prescribed and those developed locally. All
indicators in the CPP are fed into the Divisional
Service Action Plans along with other strategic goals.
Indicators within the CPP are supplemented by other operational and
management indicators/measures which are monitored regularly
by Divisional Managers, Portfolio
Holders and within the individual service areas.
Evaluation processes
The council's Policy and Performance Unit provide the first level
of independent monitoring via an evaluation process which examines
data and information provided.
We have a suite of performance indicators, reflecting our key
corporate priorities which are monitored/reported quarterly by our
Operational Management Board, Cabinet and
Internal Overview and Scrutiny Committee.
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