If you've got some household rubbish that's
too big for your bin - like an old fridge, television, a mattress
or a chair - we can collect it.
How much does it cost?
1-5 items = £13
6-10 items = £25.50
Over ten items = please call Customer
Services on 01695 577177 for a quote
Example of item units:
- 3 piece suite = 3 items
- Bed (base and mattress) = 2 items
- Pieces of wood securely tied into bundles = 1 item (if these
items are not securely tied together they will not be removed)
- Wardrobes = 1 item (if it’s smashed up it needs to be in a
bundle)
How to arrange a collection
You must pay for your bulky item collection
before a booking can be placed. Refunds cannot be provided.
Your collection will be made on a specific day
of the week depending on where you live - you will be told your day
at the time of booking. Bookings are made a week in advance, so if
you make a booking any time between Monday and Friday at 12.00pm of
one week, you collection will take place the following week.
When you book your collection you need to tell
us exactly which items you want removed. Any items that are not
accounted for will not be collected.
Please make sure the items are outside your house, but still on
your property, by 7.00am on the day of collection. If you live in a
council flat, or a private flat within a council block, please do
not place items outside your front door, on the landings or in any
communal area before the morning of the collection (this is in
breach of tenancy conditions and fire regulations).
What can’t be collected
We will not collect building materials, metal, engine oil, car
parts, glass, asbestos, pressurised gas containers, corrosive or
other dangerous chemicals. You may be able to take some of these
items to your local
household waste recycling centre - please
check what they accept before making a journey.
Please note we also can’t do house clearences.
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