If you've got some household rubbish that's
too big for your bin - like an old fridge, television, a mattress
or a chair - we can collect it.
How to arrange a collection
You must pay for your bulky item collection
before a booking can be placed. Refunds cannot be provided.
When you book your collection you need to tell
us exactly which items you want removed. Any items that are not
accounted for will not be collected.
Please make sure the items are outside your house, but still on
your property, by 7.00am on the day of collection. If you live in a
council flat, or a private flat within a council block, please do
not place items outside your front door, on the landings or in any
communal area before the morning of the collection (this is in
breach of tenancy conditions and fire regulations).
When do we collect?
Your collection will be made on a Monday,
Wednesday or Friday, depending on where you live - you will be told
your day at the time of booking. Bookings are made a week in
advance, so if you make a booking any time between Monday and
Friday at 12.00pm of one week, your collection will take place the
We do not collect on Bank Holidays.
How much does it cost?
1-5 items = £13
6-10 items = £25.50
Over ten items = please call Customer
Services on 01695 577177 for a quote
Example of item units:
- 3 piece suite = 3 items
- Bed (base and mattress) = 2 items
- Pieces of wood securely tied into bundles = 1 item (if these
items are not securely tied together they will not be removed)
- Wardrobes = 1 item (if it’s smashed up it needs to be in a
Mastercard/Visa credit cards:
Please note a charge will be made for payments made via
Additional items for collection
If you have booked a collection
for less than 5 items and want to
add more to it, you must call customer
services on 01695 577177 before 12.00pm the
working day before the collection is scheduled for.
What can’t be collected
We will not collect building materials, metal, engine oil, car
parts, glass, asbestos, pressurised gas containers, corrosive or
other dangerous chemicals. You may be able to take some of these
items to your local household waste recycling centre
check what they accept before making a journey.
Please note we cannot do house clearances.