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Domestic treatments

Having a pest control problem in your home can be very distressing. The Council's pest control service offers an effective and cheap service. Our trained pest control technicians will ensure your pest problem is dealt with quickly and with minimum disruption.

Book a pest control appointment

Alternatively, you can call 01695 577177 to book and pay over the telephone during office hours.


A one-off charge of £41.21 is made for all pest control treatments. If two or more pest species require treatment, a charge of £12.00 (per additional pest species or per additional wasp nest) is made.

As you can see, the cost of either an insect or rodent treatment represents terrific value when compared to the cost of the products used and the degree of control offered. You can also be confident that our technicians adhere to strict safety guidelines to when handling and administering pesticides.

Concessions for rat and mouse treatments

A 50% discount is available for rat and mouse treatments only. The total cost of the concessionary treatment is therefore £20.60. This concession is only available to households that are in receipt of one of the following benefits:

  • Housing benefit 
  • Council tax benefit 

Please note that our technician will need to see proof of your benefit claim at the time of treatment.

Rodent treatments

We treat a wide variety of rodent pests including rats, mice, moles and squirrels. Due to the nature of rodent pests and the work required to achieve control, our technicians will need to make several visits to your home.

For your convenience, we arrange all of our visits by appointment and will initially assess the full extent of the rodent problem before starting a programme of baiting that is specifically designed to control the rodent pests at your home as quickly as possible. We will then revisit your home on a weekly basis until the treatment is successful. We aim to treat the majority of rodent pest problems in four visits.

On the completion of the treatment, we will offer advice to help you prevent future pest problems - including any structural work that will help prevent pests accessing your home.

Insect treatments

We are able to treat a wide range of crawling and flying insects including wasps, bees, ants, fleas, bedbugs and cockroaches.

For your convenience, we arrange all of our visits by appointment and will assess the full extent of the insect problem. We will then carry out a treatment using methods that are specifically suited to kill the insect pests species concerned. As the insecticide continues to work for several days after we have treated your home, we aim to successfully treat nuisance insect pest problems in only one visit. If the treatment is not successful, you can all us back within 21 days for a further treatment free of charge.

We offer a treatment service for bees. However, due to the resources and time required to treat or remove a bee nest safely and successfully, we may not be able to offer a service in all cases. If we are unable to help you, we will provide you with further information. 

It can be easy to confuse a wasp nest with a bee swarm/nest. Our factsheets provide information on the most common species and will help you identify which insect is causing concern.

How to pay for a treatment

You must pay for your pest control treatment before an appointment can be made. 

Paying online

If you want to book an appointment using our online form, you will be asked to enter your credit/debit card details after you have selected your appointment date and time. Please note a charge will be made in respect of all payments made by credit cards.

Once the transaction has been completed, you will be provided with an unique reference number and confirmation of payment and your appointment. If you have provided an email address a copy will be sent to you. If you have not provided an email address we advise you to print out your confirmation or make a note of the details.

Paying by phone

When arranging your appointment over the phone, you will be asked to pay by debit/credit card, so please have your card details with you. Please note a charge will be made in respect of all payments made by credit cards.

We will then provide you with a unique reference number, which will allow you to trace your payment, if required. Please note that we will need to confirm your payment before the treatment can be carried out.

If you are unable to pay by debit/credit card, please contact us on the number given below to discuss alternative means of payment.

Contact us or request a treatment

For further information regarding our domestic pest control service, please contact us by telephone on 01695 577177.