Electrical safety

We are legally obliged to keep the electrical installation in your home safe for use. 

What is an Electrical Safety check?

We are required by law to carry out an Electrical inspection when we let a property.

We have introduced further checks which will be carried out on a 5 year cycle.

Download and read our Electrical Safety Policy (PDF 293kb)

What happens if an appliance is faulty?

Where possible the engineer will fix the problem straight away.  If this is not possible, they will make safe and return as soon as possible to fix it.

Never reconnect an appliance that has been disconnected for safety reasons as this is dangerous. 

How you can help us

There are a number of things you can do that will help us with your electrical safety:

• It is important that when you receive your electrical safety appointment you must keep your appointment.  If you are unavailable please contact us immediately to make a more convenient appointment.
• Report any problems with your electricity supply to us as soon as possible.

How do I book an appointment? 

• Our contractor will write to you before your check is due to expire providing you with an appointment.  If you are unable to make the appointment please call the number on the letter and we will offer you a more convenient appointment.
• If you don’t respond after our attempts to contact you, you will be in breach of your tenancy agreement.