The Council is responsible for the following list of repairs. However, if the repair is required as a result of damage, misuse or neglect by the tenant, then the Council will either refuse to carry out the repair, or will carry out the repair and recharge the tenant:
Outside the home
Tanks, cylinders, piping, taps and fittings (not including re-washering)
Re-washering of stopcocks and ball valves
Basin, sink and bath (and shower if provided by the Council)
External decoration is carried out by the Council as part of a programme, not on request by tenants.
Miscellaneous internal items
Kitchen units unless provided by the tenant (this excludes worktops, doors and drawers)
Miscellaneous external items
UPVC doors, windows and fittings
All guttering and rainwater pipes
Clothes posts or rotary dryers in communal area
Fences and hedges which are on a boundary between Council land and a public right of way
Where tenants are OAPs or severely disabled and do not have the support of friends or relatives, the Council may agree to carry out additional repairs to those on the list. Decisions will be made on an individual tenant basis by the Assistant Director Housing and Regeneration.