If you are likely to become homeless in the next 56 days, you are considered to be threatened with homelessness. If you apply for assistance, the Council must assess your case and decide whether a duty is owed to you.
The assessment will look at what has caused you to become threatened with homelessness and any support you need to either keep your home or find new accommodation.
If the assessment confirms that you are eligible for assistance and are likely to become homeless within 56 days, the Council must take reasonable steps to prevent you from becoming homeless. This means helping you to stay in your current accommodation or helping you find a new place to live. A personalised housing plan will be drawn up and agreed with you. The plan will include actions that you must complete to try and prevent your homelessness. The Council will also have actions that it will complete.
The Council can end its duty to prevent you becoming homeless in the following ways:
You will be served with a notice telling you why the duty is being brought to an end and how you can ask for a review of the decision.
If you become homeless, the Council will owe you the relief duty.