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Deputy Director of Housing and Inclusion

Employer West Lancashire Borough Council Reference HR1041 
Published 15 November 2017 Closing date 12pm Midday on Thursday 30 November 2017
Working Pattern Full Time Hours 36 hours per week
Salary £53,915 to £54,731 per annum Disclosure Basic
Location 49 Westgate, Skelmersdale, Lancashire Duration  Permanent
  • Do you have a passion for people and customers?
  • Do you enjoy working in a busy and forward-thinking environment?
  • Do you get out of bed each day motivated and determined to make a positive difference?
  • Are you committed to redefining and improving customer service across a wide range of services?

If your answers to the above are yes, then this could be the perfect opportunity for you.

We are looking for an exceptional individual to join our team and make a real difference now and into the future. This is a newly created role; it is unique, ambitious and reflects our passion to deliver a positive customer experience and make a positive impact locally. The person we appoint should be equally unique, ambitious and committed to ensuring West Lancashire is the best it can be. With a salary package of up to £54,731 and a 36 hour week based in Skelmersdale, this is a great place to work.

We are looking for a strong leader; someone who can inspire, encourage, engage and communicate effectively at all levels; someone who understands the importance and need for affordable housing and who shares our values and ambitions. Our new Deputy Director needs to be driven by excellent performance and results and is always seeking ways to improve and build on successes.

We are looking for someone who has preferably got experience working in, or understands our sector; who has a proven track record of working at a senior level and is confident in their ability to work both strategically and operationally.

At West Lancashire Borough Council we develop and nurture talent and see this role as a potential opportunity for someone who wants to progress. It provides a unique combination of leading the Customer Experience Team with the extra dimension of being the Deputy to the Director of Housing and Inclusion. This is an opportunity to gain wider experience; a chance to work with some great colleagues and be part of a team that has set some ambitious goals for the future.

No two days will be the same, there will be lots of variety and challenge. This role is perfect for someone who loves to influence and shape change but is equally happy rolling their sleeves up to ensure we deliver.


Please note that any applications submitted for the post Deputy Director of Housing and Inclusion (previously advertised under reference number HR1041) need not reapply for the above role.

Find out more about working for the Council by downloading our recruitment pack (Pdf, 1.48mb)

Download an application form (MS Word, 766kb)

Download an equal opportunities monitoring form (MS Word, 100kb) - This form must be submitted with every application. We use this information to check how effective our HR policies are and ensure that discrimination does not occur.

Completed application forms (along with a completed Equal Opportunities Monitoring Form) should be emailed to Recruitment@westlancs.gov.uk Please submit these documents in MS Word format.

If you are unable to return the application form by email, then you can send your completed application form to: West Lancashire Borough Council, Human Resources, 52 Derby Street, Ormskirk, Lancashire, L39 2DF.

If you cannot apply using the above application form, then please call 01695 577177 or email Recruitment@westlancs.gov.uk

All applications for vacancies should be submitted by the application method stated. Please note that we do not accept speculative CVs.

Please note that if you have not been invited to interview within 4 weeks of the closing date you should assume you have not been successful at the shortlisting stage.

The successful applicant will be required to undergo security checks as part of the Baseline Personnel Security Standard for accessing Government records.  This will include a Basic Disclosure Scotland Criminal Record check.

Please be advised that a criminal record will not necessarily be a bar to obtaining a position with West Lancashire Borough Council.

Important advice about completing your application

Your completed application form plays an important part of your selection as it is the only basis for considering your initial suitability for the post.

The following advice should help you to complete the application form as effectively as possible:

  • Consider the contents of the job description, person specification and application form. Ask yourself why you are interested in the job. Don't copy the same application for a series of jobs.
  • Study the person specification carefully. This outlines the essential abilities/skills/experience and other requirements that are required for this job.  It also lists the desirable criteria that ideally we would like the candidate to possess to have the potential to develop.
  • Try to complete your application in a concise, well-organised and positive way.
  • Check for spelling or grammatical errors if this is important in the job that you are applying for, do not rely on spell check.

Related documents

Equal Opportunities

An Equal Opportunities Employer - Download our Equality Statement (Pdf, 84.2kb)