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Wednesday, December 23, 2015

Find out more about how our services will be operating between Christmas and New Year

West Lancashire Borough Council Offices at Derby Street, Ormskirk, and in Skelmersdale will close at 12 noon Thursday 24 December 2015 and re-open at 9am Monday 4 January 2016.

Services will operate as outlined below. Details can also be found at Christmas.

CUSTOMER SERVICES - TELEPHONE ENQUIRIES
The Customer Contact Centre will close at 12 noon on Thursday 24 December 2015 and re-open at 8.30am on Monday 4 January 2016. The phone number remains the same for emergency calls when the offices are closed: 01695 577177. Details can also be found at West Lancs.

REVENUES AND BENEFITS SERVICE
The Revenues and Benefits Service will close at 12 noon on Thursday 24 December 2015 and re-open at 8.30am on Monday 4 January 2016. You can still make payments during this period by using the automated telephone payment line available 24 hours a day on 01695 585150 or by visiting the Council’s website at West Lancs.

EMERGENCY HOUSING SERVICES
Emergency repairs will be carried out over the holiday period and tenants who require an emergency repair should telephone 01695 577177.  For all other housing emergencies (including homelessness), please telephone the same number 01695 577177.

REFUSE AND RECYCLING
Over the Christmas and New Year period your collection dates have changed from those printed on the calendar sent out last year. A leaflet highlighting the revised dates is being issued to all households. For a copy of your revised collection calendar and more details on refuse and recycling collections over the festive period, please visit refuse and recycling.

Please note that all green bin collections will be suspended week commencing 21 December 2015 and week commencing 28 December 2015, but other materials for recycling will be collected.

CHAPEL GALLERY
The Chapel Gallery will be closed from Noon on Thursday 24 December 2015 and will re-open on Tuesday 5 January 2016. Please note the Chapel Gallery is open every Monday in the run up to Christmas.

BEACON PARK GOLF CENTRE
The Beacon Park Golf Centre will be closed on Christmas Day and New Year’s Eve. Reduced opening times will be in operation over the festive period. For further information telephone 01695 625551.

CAR PARKS - PAY and DISPLAY
The Pay and Display Car Park Regulations will not apply on Friday 25 and Monday 28 December 2015 and Friday 1 January 2016.

ORMSKIRK MARKET
There will be extra markets on Wednesday 16 and Monday 21 December 2015, however, there will be no market on Saturday 26 December 2015. There will be markets as normal on Thursday 31 December and Saturday 2 January 2016.

WEST LANCASHIRE COMMUNITY LEISURE TRUST
Reduced opening times will be in operation over the festive period. Please contact individual centres for further details or visit West Lancs Leisure (external link):
Banks Leisure Centre:  01704 212970
Nye Bevan Pool: 01695 727111
Park Pool: 01695 576325
Burscough Racquet and Fitness Centre: 01704 895266

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