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Friday, December 22, 2017

Service arrangements for Christmas and new year 2017/2018

West Lancashire Borough Council Offices at Derby Street, Ormskirk, and in Skelmersdale will close at 12 noon Friday 22 December 2017 and re-open at 9am Tuesday 2 January 2018.

Services will operate as outlined below:

CUSTOMER SERVICES - TELEPHONE ENQUIRIES
The Customer Contact Centre will close at 12 noon on Friday 22 December 2017 and re-open at 8.30am on Tuesday 2 January 2018. The phone number remains the same for emergency calls when the offices are closed: 01695 577177.

Details can also be found at www.westlancs.gov.uk

REVENUES AND BENEFITS SERVICE
The Revenues and Benefits Service will close at 12 noon on Friday 22 December 2017 and re-open at 9.00am on Tuesday 2 January 2018.

You can still make payments during this period by using the automated telephone payment line available 24 hours a day on 01695 585150 or by visiting the Council’s website at www.westlancs.gov.uk.
EMERGENCY HOUSING SERVICES
Emergency repairs will be carried out over the holiday period and tenants who require an emergency repair should telephone 01695 577177. For all other housing emergencies (including homelessness), please telephone the same number 01695 577177.

REFUSE AND RECYCLING
There will be some change to collections over the Christmas and New Year period. If you are due a collection on Tuesday 26 December it will take place on Saturday 23 December. All other collections remain unchanged. For a copy of your collection calendar and more details on refuse and recycling collections over the festive period, please visit www.westlancs.gov.uk/refuse.

Please note that all green bin collections will be suspended week commencing 25 December 2017 and week commencing 1 January 2018, but other materials for recycling will be collected. If you need to dispose of your real Christmas tree you can sign up to our garden waste service, visit www.westlancs.gov.uk/gardenwaste to find out more.

STREET CLEANSING
Street Cleansing crews will be working every day, apart from Christmas Day cleaning the town centres after the festive celebrations and emptying litter bins across the Borough.

CHAPEL GALLERY
The Chapel Gallery will close on Saturday 23 December 2017 and will re-open on Tuesday 2 January 2018.

BEACON PARK GOLF CENTRE
The Beacon Park Golf Centre will be closed on Christmas Day, Boxing Day and New Year’s Day. Reduced opening times will be in operation over the festive period. For further information telephone 01695 625551.

CAR PARKS - PAY and DISPLAY
Car parking will be free of charge on all Council managed pay and display car parks on Monday 25 December and Tuesday 26 December 2017 and Monday 1 January 2018.

ORMSKIRK MARKET
There will be a market as normal in Ormskirk town centre on Saturday 23 December, Thursday 28 December and Saturday 30 December 2017.

WEST LANCASHIRE COMMUNITY LEISURE TRUST
Reduced opening times will be in operation over the festive period. Please contact individual centres for further details or visit www.westlancsleisure.com:
Banks Leisure Centre: 01704 212970
Nye Bevan Pool: 01695 727111
Park Pool: 01695 576325
Burscough Racquet and Fitness Centre: 01704 895266

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