Planning service standards and customer charter

The Planning Control section closely monitor performance, relating to planning applications and enforcement, to help improve service standards. They also conduct regular surveys to assess the level of customer satisfaction.

Performance and survey results links

Planning Control performance: planning (quarterly)
Planning Control performance: planning (annual)
Planning Control performance figures: enforcement
Planning customer charter

Related information

Council service standards
Planning Control
Planning enquiry form

Last updated: 10/2/2012

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