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Planning customer charter

The Planning Division delivers a range of services including: Planning Control, Building Control, Planning Policy and Plans, Conservation and Environment.


We aim for our services to be of the highest quality and delivered in the wider public interest. This customer charter sets out how we will help to deliver that aim.


Read the customer charter

This charter sets out in detail what the service provides and the standards of service you
can expect. It also tells you what to do if you are unhappy with the service.

Related information

Last updated: 5/13/2011

Planning Search

Please read and agree to the Copyright (Adobe pdf, 32.1kb) and Conditions (Adobe pdf, 30.4kb) notices before use

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk