Tel: 01695 577177
West Lancashire Borough Council

What's being said about our site

Website with ‘wow’ factor – do you agree?

Each year all local government sites are reviewed by Socitm (Society of Information Technology Management) for the national Better Connected survey.

 

We’ve been consistently rated amongst the best council websites in the country and this year we were delighted to be officially ranked as one of the top ten district council website in the country.

 

What the Socitm review said about us in 2010…

“Wow! This is different. Jolly interactive in tone and feel...I am impressed.”

 

“I love this website…it’s so refreshing to review a site that has good quality content pretty much across the board. The design is quite unusual and strikes a good balance between getting across a message about how the Council wants to interact with citizens and promoting interactive services and useful information.  Well done!”

 

“You get the impression the Council is committed to seeking feedback and listening.”

 

What you’ve been saying about us

"Website is very accessible and easy to use, i reported an issue recently and got a quick response and the situation was dealt with. Very pleased and find it quite helpful, very informative."

 

"Really like the 'Your West Lancs' section of the website with the postcode search facility, it looks great. I've already used it to check when my recycling is being collected next!"

 

“The website is excellent and answers all my queries.”

 

“How refreshing a Local Government website that feels like the 21st century and also works”.

 

“Put more stuff that kids want!!!”

Web team: We hope to build a youth area on the site in the future that will be built with the ideas and influence of young people and that will bring together a range of youth services, information and links. Watch this space!

 

Even English Heritage have had something to say about our site...“West Lancashire’s website is well laid out, easy to use and provides the sort of information that users want to find. The information is up-to-date and helpful.”

 

We want to know if you think we’ve got it right. Send us your feedback, and ideas on how we can get even better, by completing the website feedback form.

 

Related information

Last Updated: 3/9/2010

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West Lancashire Borough Council, 52 Derby Street, Ormskirk, West Lancashire L39 2DF
Tel: 01695 577177 | Email: customer.services@westlancs.gov.uk