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Your Self Service Account


Right to be informed

You have the right to be informed about the collection and use of your personal data. We will do this by way of privacy notices on forms, letters, contracts, on our website or over the telephone.

However, this right will not apply if you already have this information or if it would be impossible or involve disproportionate effort to let you know or if the data collection is set in law or there is an issue of secrecy and measures are in place to safeguard your privacy.


For example
We will not provide a privacy notice when you simply update your contact details on your Council Tax account as you already have this information. 

Detailed privacy notices will be issued each time we gather your data to inform you of how we will handle your data and your rights. These will be provided by the Section which collected your data and will link to our Corporate Privacy Notice.