Performance management

Performance management is not just collecting facts and figures. It's about making sure that what is supposed to be done gets done.
The council produces a number of strategies and plans directed at achieving our vision and priorities. These plans and strategies contain numerous tasks and targets which, when completed successfully, are the building blocks of our success. The authority’s principle strategy is its Council Plan. Progress against the Council Plan was reported in the Council Plan Annual Report 2021-22 (PDF 16MB).
The council uses this framework of strategies and plans to effectively and efficiently manage the council’s performance in an open and transparent way. We then assess and monitor our performance and if we have not achieved something we have set out to do then we tackle it. Performance management is taking action in response to actual performance to help make outcomes better than they would otherwise be.

Corporate Performance is subject to scrutiny through quarterly reports to the Executive Overview and Scrutiny Committee.