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Empty homes review

We are required by law to maintain accurate council tax records. To ensure that we meet this requirement we are currently carrying out an empty homes review with Capacity Grid.

If you receive a letter from Capacity Grid, you must get in touch within 14 days to inform us if the property in question is occupied. If we do not receive a response, an inspection of the property will be carried out.

How to get in touch

  • Online: complete the property update form (external link).  You will need your unique property reference number and unique update pass code (both provided on your letter)
  • By post: complete and sign the form enclosed with your letter and return it in the freepost envelope provided

Please be aware that providing inaccurate or false information may lead to a penalty of £70. Repeat offences may lead to a penalty of £280.