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What can the owner of a business do if they think the rating given is unfair or wrong?

If you are the owner of a business and you think that you have been given an unfair or wrong rating you should discuss the rating with the Food Safety Officer that inspected the business. This should explain why the rating was given and provide ways for the business to improve its rating in the future.

If you still believe that the rating is unfair or wrong, there are a number of different options available to you: