Lots of our homes rely on gas for heating, hot water and cooking. We are legally obliged to carry out gas safety checks yearly to make sure our appliances are safe for use.
We are required by law to carry out a gas safety inspection every year as it is important to us to ensure you and your family are safe.
This inspection will help us to identify any potential faults which will reduce the risk of your appliances breaking in the future.
Our registered gas engineer will check:
Where possible the engineer will fix the problem straight away. If this is not possible, they will disconnect the gas supply to that appliance and return as soon as possible to fix it.
Never reconnect an appliance that has been disconnected for safety reasons as this is dangerous.
If you don’t respond after our attempts to contact you, you will be in breach of your tenancy agreement.
Our contractor will write to you before your certificate is due to expire providing you with an appointment. If you are unable to make the appointment please call our heating contractor on 0151 493 1132 and we will offer you a more convenient appointment.
Our appointment times are between Monday – Friday 8.30am – 5pm
Morning appointments are from 8.30am–1pm, and afternoon appointments are from 1pm–5pm, but we are able to provide some flexibility for example to avoid the school run or for tenants who prefer us to arrange access for when their carer is at the property.
We also work late every Thursday and one Saturday in the month.
If you smell gas or think that there may be a gas leak, you should: