Homeless or at risk?

The Homelessness Advice and Prevention Team works to prevent people living in West Lancashire from becoming homeless. The team provides the following services:

  • Free confidential advice to anyone in the West Lancashire area who is homeless or thinks they may soon become homeless
  • Advice to private tenants and landlords on the law around private rented tenancies including dealing with harassment and illegal eviction
  • Rent Deposit Guarantee Scheme 
  • Sanctuary Scheme for victims of domestic violence who wish to remain in their home

This section offers a guide to what we can do to help - but as every case is different it's important that you contact us as soon as you think you may be at risk of becoming homeless so that your individual circumstances can be assessed.

If you are a public body or a third sector organisation who wishes to refer someone who you believe is homeless or threatened with homelessness within 56 days, you can refer them to us by following the link to the duty to refer homeless cases page below.

Homeless or at risk links

Your West Lancashire

Information for where you live


Homelessness team


01695 585223 or 01695 585222 (01695 577177 for out of office hours emergencies*)

*The out of hours emergency number must only be used if you find yourself unexpectedly homeless outside of office hours and you are unable to make alternative arrangements. It is not to be used for general advice or enquiries about housing applications.