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What happens after the homelessness assessment

What happens after the homeless assessment depends on the decision made about your case. You will be classified as one of the following and offered the help listed:

Eligible, unintentionally homeless and in priority need

We have a duty to find you a permanent home. We will also provide you with temporary accommodation, if needed, until we find a suitable home for you.
If you wish to live in a different local authority area and you have a local connection there, we can refer your case to that area and ask that authority to house you on our behalf. The other local authority does not have to accept the referral. If it is not accepted, we can only offer you accommodation in West Lancashire.

Eligible, in priority need but intentionally homeless 

We do not have a duty to find you a permanent home. You will be given advice to help you find your own accommodation. Temporary accommodation may be provided for 28 days, depending on your circumstances.

Eligible, homeless but not in priority need

We do not have a duty to find you a permanent home. You will be offered advice and assistance to help you find your own accommodation. 

Eligible but not homeless 

If we find that you are not homeless, no further assistance can be offered.

Not eligible

If you are not eligible for assistance we will refer you to other agencies that may be able to help you. We will not be able to offer you a home.

Offers of accommodation

If we have a duty to offer you permanent accommodation, we will make you one offer of accommodation.
If you refuse the offer, your case will be closed and you will lose your homeless priority on the housing register.
If you have been provided with temporary accommodation, you will be given notice to leave.


If you do not agree with any decision we make then you are entitled to ask for it to be reviewed.
You can also ask for a review of the offer of accommodation that has been made if you think it is unsuitable (even if you have accepted it).
All requests for a review must be in writing and must clearly tell us why you think the decision is wrong or the offer was unsuitable. You have 21 days from the day you receive your decision letter to request a review.

County court appeals 

If you are not happy with the review decision, you have the right to appeal to the county court.
You have 21 days from the day you receive the review decision letter to lodge an appeal. You may need the help of a solicitor or an advice agency such as Shelter to help you do this.