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Council Offices and Customer Service Point (CSP)
About the council Council Offices and Customer Service Point (CSP) Accessing West Lancashire Borough Council West Lancashire Borough Council has two main customer contact points in the borough: the council offices in Ormskirk and the Customer Service Point in Skelmersdale. Council Offices, 52
Electric Vehicle Charge Points
Environment Electric Vehicle Charge Points The Council's charge points are currently unavailable while we change charge point operators. We expect them to return to service in the coming months. Other charging options are available throughout the borough. For up-to-date locations and availability
, public health and pollution. Air quality Pollution control Asbestos More... Environmental issues Climate Change and Green Living Reduce your impact on the environment. Solar Photovoltaic Panels Electric Vehicle Charge Points Environmental and Green Opportunities More... Climate Change and Green Living
) or at the bottom of this page (on a mobile phone). Please leave your bins at your normal collection point by 7.00am, with the lid closed and handles facing outwards, and take them back to your property promptly after they have been emptied. Safe disposal of gas bottles & batteries We have seen an increase
29th June 2025, in order for your request to be considered during the scheduling process. Playing pitches owned but not managed by the Council Burscough Richmond FC manage the football pitch and changing pavilion at Richmond Park, Burscough. For more information on availability and prices, please
walks across West Lancs. These walks are between 4 and 12 miles in length. No booking is required. For information and details on venues and meeting points, please see our events pages. Burscough Health Walks Meeting point: Richmond Park Bowling Green Pavilion, off Junction Lane, Burscough, L40 2XY
Charge Points The Council's charge points are currently unavailable while we change charge point operators. We expect them to return to service in the coming months. Other charging options are available throughout the borough. For up-to-date locations and availability, please use apps or websites
Panels Contact Customer services customer.services@westlancs.gov.uk 01695 577177 52 Derby Street, Ormskirk and Customer Service Point, Skelmersdale
that these are reported through your customer account so we can take appropriate action. If you have a general enquiry, click here. Customer feedback Democracy enquiry form Call Our Customer Services team is the first point of contact for all Council enquiries. You can contact the Customer Services team on 01695 577177
and foil trays – Blue recycling wheelie bin. Anti-freeze – Local recycling centre. Appliances – Local recycling centre, bulky household waste collection, or find your nearest electricals recycling point here (external link) . Asbestos – Local recycling centre (excluding Skelmersdale)- collect bag from
How would you like to access information?
Customer Services. Hearing loop at the Customer Service Point, Skelmersdale British Sign Language interpreters are available by appointment, on request - contact Customer Services Mobility difficulties Access at 52 Derby Street, Ormskirk: disabled parking bays, ground floor access with automatic doors
By email : complete and sign the form enclosed with your letter email to Council.Tax@westlancs.gov.uk include in the subject line 'Council Tax Empty Homes Review' Drop into one of our Customer Service Points : The Concourse, Skelmersdale or 52 Derby Street, Ormskirk Mail to : Revenues Service, West
Refuse & recycling Tips and advice Waste Information Please put your bins and/or boxes at your normal collection point by 7am and take them back to your property after they have been emptied. All your waste must be in your wheelie bin. We won't take any extra bags of household waste. Keep the lid
How to make a Subject Access Request
. If you have changed your name, please provide the relevant documents evidencing the change. You can also bring copies into our offices where our Customer Service Point will take copies (see http://www.westlancs.gov.uk/about-the-council/contact-us.aspx for relevant addresses). We may request additional
Temporary Accommodation Support Packages
and enable them to use what money they have on other essentials. To alleviate some stress from families at the point of moving into a temporary accommodation. To provide families with a sense of community support. To decrease chances of health issues related to malnutrition. We will also provide
will fully investigate a complaint to determine if the noise amounts to a statutory nuisance. The council will need to determine the following points: The noise occurs often enough The extent of the noise and its affect on the complainant The noise lasts for unreasonable periods of time. The Environmental
Centenary of the First World War
red poppy seeds. The popular War Horse Walk leaflet was relaunched and made available from the Council Offices, the Customer Service Point at the Concourse Shopping Centre, Skelmersdale, and Ormskirk Library. It can still be downloaded from Discover Ormskirk (external link) . Side Panels
Support Services - Armed Services Support
More Support Services - Armed Services Support Organisation Support for Phone Number Email Address Website Web Chat The Veterans Gateway First contact point to get directed to the right support. For veterans and family. 08088021212 Text 81212 online email available Veteran Gateway Yes The Royal
2023 - 2025, You Said We Are Doing
of the leaflet/poster "If you are a tenant" was added to the leaflet/poster to identify who the guidance is aimed at Independent Living Scheme Consultation - November 2023 Raised points around the environment looking tired and in need of a refresh Wanted awareness around the repairs service Wanted
: housing.benefits@westlancs.gov.uk Tel: 01695 577177 Appointment: At our Customer Service Point at the Concourse, Skelmersdale or at 52 Derby Street Ormskirk, L39 2DF. Please telephone 01695 577177 to arrange. Write: Benefits Service, 52 Derby Street, Ormskirk, L39 2DF Can a claim be backdated? You can
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