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Neighbourhood Plan Preparation

Parish Neighbourhood Plan. At this point, the Borough Council took on the role of proceeding with the Plan. Evidence Base The NP is supported by a range of evidence, including a Strategic Environmental Assessment and a Habitats Regulations Assessments. This evidence has been used to inform

Complaints

acting on your behalf to make a complaint is by completing an online Customer Feedback form. If you prefer, you can: Call us on 01695 577177 Visit one of our Customer Service Points: 52 Derby Street, Ormskirk, West Lancashire, L39 2DF Unit 142, The Concourse Shopping Centre, Southway Skelmersdale

Paying your rent

a standing order mandate (PDF 21.5kb) and send your completed form to your bank and email a copy to Rental Income Team or post to Income & Financial Inclusion Team, 52 Derby Street, Ormskirk, L39 2DF or visit one of our Customer Service Points By telephone By debit/credit card using the 24 hour automated

Tenant Newsletter 2025 - Summer Edition

. If you prefer to speak to someone, you can call 01695 577177 between 8.30am and 5.30pm, Monday to Friday. For emergencies outside these hours, a 24-hour answer service is also available. You can also report repairs in person. Just visit one of the Council’s Customer Service Points - either

Housing Annual Report 2024/2025 - plain text version

Customer Service Points: 52 Derby Street, Ormskirk L39 2DF Unit 142, The Concourse Shopping Centre, Southway, Skelmersdale WN8 6LN Or writing to us at: Customer Feedback, Business Support, West Lancashire Borough Council 52 Derby Street, Ormskirk, Lancashire L39 2DF You can read more our Customer Feedback

Tenant Newsletter 2025/26 - Winter Edition

of debt. Safer, supportive options are available and we can point you in the right direction. For more information or confidential support, call 01695 577177 and ask to speak to our Financial Inclusion Team. Support, advice & care for those who care most Get trusted support, friendly advice & time

Benefits of working for the Council

on an incremental salary scheme, paid according to locally agreed pay grades using national spinal column points. You will receive an increment on 1 April each year, or when you have completed six months service if appointed between October 1 and March 31, until you reach the top of the band within your

Tawd Valley Park Heritage Trail

Leisure & recreation Tawd Valley Park Heritage Trail Tawd Valley Park Heritage Trail launching soon A chance to explore your local heritage, with the trail taking in 16 'points of interest'. Funded by the UK Shared Prosperity Fund, our new Heritage Trail provides a unique opportunity to explore

Who we are and what we do

Information About Our Employees report can be found here . Location & Opening Times of Council Properties West Lancashire Borough Council has two main customer contact points in the borough: the council offices in Ormskirk and the Customer Service Point in Skelmersdale. You can also contact

Infrastructure Delivery Plan (2012)

Schedule (IDS) which sets out identified infrastructure requirements and details about the scheme including partners involved in delivery, location, funding sources, timescales and risks associated with the scheme. The schedule is the focal point of the document that sets out the required infrastructure

Stage 2: Assumption of liability

, or other parties, must assume liability for the development and the CIL charge, using the 'Assumption of Liability' forms. This must be done before development commences and we ask that you submit your CIL Form 2 at the point of making your application to ensure a smooth process when dealing with any

Stage 3: Issue of a Liability Notice

floorspace contained in the development, including floorspace that may be eligible for relief or exemption . A new liability notice will be issued at any point that the liability changes. This may be as a result of changes to the liable persons, effects of relief, appeal decisions, surcharges

Making your application

using our planning payment form . An online payment facility is also available, if required, in the reception areas of the Council Offices at 52 Derby Street, Ormskirk and the Customer Service Point, 1st Floor, The Concourse, Skelmersdale. Internet Banking Service by logging onto your own bank

Issues and Options Papers

are available below, along with a summary of the representations we received through the consultation. A document containing all of the comments we received is also published. Feedback on Scoping and I&O Consultation The Feedback Report summarises the points made during the consultation on scoping

The Services we offer

Lancashire Investment Centre provides flexible, managed workspace. You can find more information here . Services for members of the public Bills & benefits Council tax rates and bandings Environment Refuse & Recycling Electric Vehicle Charge Points Housing Leisure & recreation Planning More Services

Drivers - private hire and hackney carriage

disclosure. To use this service you will need to be provided with login details. These details will only be provided on appointment at which point you will be able log onto personnelcheck (external link) to complete the form. Data Protection As part of the application process, all applicants are required

Summary of our approach to the 2024 Tenant Satisfaction Measures

As a point of reference, the overall confidence interval for this survey of 961 respondents is ±2.88%. Strictly speaking each question will differ as the confidence interval is also dependent on the individual responses to the question. In addition, the confidence interval is different when the data

Equality information about employees

. [1] This figure excludes agency staff The equality statistics are detailed below to the nearest two decimal percentage points. Ethnicity Asian / Asian British Indian 0% Mixed / White and Black Caribbean 0% Prefer not to state 2.7% White British 64.87 White Irish 0.6% White other European 0.6

Tenant Satisfaction Survey 2024

) of responses; 438 responses were coded to property-related issues, with the top issue being trees and bushes/gardens (67 mentions), and the second being major works such as roofing, guttering, damp courses and pointing. The top service-related issue was the waiting time for repairs, followed

Mayor of West Lancashire's charity football match to commemorate famous football win

of Dagenham at Wembley. Paul Griffiths, Chairman of Skelmersdale United FC, added: “Skelmersdale United FC are happy to be able to support our Mayor and local charities whilst commemorating the 50th anniversary of our club’s fantastic achievement in winning the FA Amateur Cup back in 1971.” Details