Universal credit (UC) was introduced in West Lancashire in September 2014. UC is now the main benefit for most working age claimants. It replaces the six benefits listed below and puts them into a single monthly payment:
For West Lancashire residents with a Sefton postcode UC full service is now live. The remainder of West Lancashire moves to full service UC on 13 December 2017. This means if you wish to make a new claim for benefits you will need to claim UC and your claim must be made and maintained online.
Pensioners and people living in supported exempt accommodation should continue to claim housing benefit from West Lancashire Borough Council. Find out more on our exemptions page.
Claimants already on UC prior to 13 December should be moved to the full service within 3 months. You will be advised by Universal Credits when you need to do this.