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Council tenants and universal credit

Universal credit (UC) includes a payment to cover your rent, so you are responsible for making sure that your rent is paid with the money you receive.  

When you have claimed UC it is important that you contact the rents team to advise us. We will then:

  • confirm with you the housing element of your UC to make sure it is correct
  • agree how you will make your rent payments and on what date
  • complete a financial health check, if you want one, to make sure you are able to manage your finances on a monthly basis

If you require a three month rent statement to support your claim, please get in touch. You can text 'rent statement' to 07786 204730, clearly stating your name and address, or complete the online rent statement request form.


If you would like further advice please contact the rents team. If you want help with your claim we can also offer to visit you at home and complete a claim with you. To book an appointment or for more information contact us on:

Tel: 01695 585252
Email rentsteam@westlancs.gov.uk

You will also find a range of information on our help and money advice page.

Your West Lancashire

Information for where you live


Rents team


01695 585252