Before you report a repair, you should always check to see if the repair is our responsibility. Although some repairs are your responsibility, we may still carry out the repairs in some situations to prevent more damage to your home. When this happens you will be re-charged for the repair. Certain repairs to your home are your responsibility. Some examples are listed below.
*UPVC windows and doors: Repairs to UPVC doors and windows can be very expensive and cause more damage if not done properly. To prevent this happening, the Council will carry out the repair at a reduced cost to the tenant - arrangement for payment must always be made before the repair is carried out.
Information for where you live