The amount of rent you pay depends on the type of home you live in. The rent you are charged will be shown on your annual rent notification letter.
Your rent is due in advance on the Monday of each week starting from the Monday your tenancy begins. Your rent must be paid on time. You can check your rent account balance at any time - just register your details.
There are non-collection weeks in each year when rent is not due, however, people with rent owing - called 'arrears' - must continue to pay in these weeks.
The non-collection weeks are shown on the rent calendar.
There are a wide range of methods to pay your rent or other housing payments:
This is a quick and easy way to pay your rent. We offer two payment dates, 1st or 15th of the month. Send your completed direct debit mandate to: Housing and Inclusion Service, 49-51 Westgate, Skelmersdale, WN8 8LP.
This is a quick and easy way to pay your rent. Send your completed mandate to your bank and email a copy to firstname.lastname@example.org or post to Housing and Inclusion Service, 49-51 Westgate, Skelmersdale, WN8 8LP.
Alternatively visit one of our Customer Service Points or call 01695 577177 to request a standing order mandate.
You can text or email us at anytime to get your rent balance on demand. You will also get an update from us at the end of each month with the last ten transactions on your current rent account.
Just register your details using your rent account reference number, house number and postcode. We will check your details and then you can text or email us at anytime to get your rent balance on demand.
The rent you pay is used in the following ways:
If you have a surplus of credit you may be able to request a rent refund.
Information for where you live
Income Management and Financial Inclusion Service