West Lancs logo

Pay a bill

There are many ways to pay your council bills including direct debit, online, by phone, by standing order and by post.    


Pay by debit/credit card using the online payment system. Please select the payment you want to make from the list below:

Direct debit and standing order

You can set up a direct debit to pay a number of council bills.

Please note: Direct debits are taken on either the 2nd, 15th or 28th of each month for Council Tax, 1st of each month for Business Rates and 1st or 15th of each month for Housing rent. However, as your rent is due weekly in advance, your direct debit payment must be paid in advance to prevent your account falling into arrears. If this is acceptable, please fill in the information and send the mandates to us indicating your preferred payment date. As there will be a number of weeks lead-in time to the first payment, it is important you continue to pay your weekly rent up to the first direct debit payment

You can set up a standing order to pay rent, council tax, business rates, council mortgages, council tenants' home contents insurance, community charge and sundry debts.

If you wish to pay your Council Tax or Business Rates instalments by standing order you should contact your bank direct quoting your Council Tax or Business Rates reference number and the Council's bank account details: Sort code – 01-06-45; Bank account number 86998404.

You must ensure that your payments are with the Council on or before the due date as failure to do so will result in recovery action.

On the phone

  • By debit/credit card using the 24 hour automated payment line on 01695 585150
  • By debit/credit card by calling Customer Services on 01695 577177  

In person

You can also pay at your local Post Office or Paypoint Outlet using a plastic payment card. Contact Customer Services on 01695 577177 to request a card.

By post

By post using cheques made payable to West Lancashire Borough Council and posted to Revenues & Benefits Service, PO Box 16, Ormskirk, L39 2DF.  Please do not send cash through the post.