Community and Outreach Sessions 2025

Would you like to be Involved and help us to Improve our services?

If the answer is yes, please contact Alex or Rebecca for more information about our outreach activity, where you can come and speak to us in person for more information about Tenant Voice and how we can support you to do this!

Email: tenantvoice@westlancs.gov.uk

Tel:     01695 585143

(*Please note, on occasion, some sessions may need to be cancelled or moved due to unforeseen circumstances. Make sure you check our website/social media for any updates before you attend)

For Consultations and Training events please click here

Our 2025 Calendars will be regularly updated

October 2025

Thursday 2 October 9am to 11pm Family Hub Drop-in Session (Concourse)

Tuesday 7 October 10am to 12pm. Customer Contact Centre Drop-in Session (Concourse)

Thursday 9th October 10am to 12.30pm Blakehall Flats Community Engagement Roadshow

Wednesday 29 October 10am to 12pm Tenant Voice Drop-in Session Skelmersdale Library (Southway, Skelmersdale, Lancashire, WN8 6NL)

November 2025

Tuesday 4 November 10am to 12pm Customer Contact Centre Drop-in Session (Concourse)

Thursday 6 November 9am to 12.pm Family Hub Drop-in Session at The Youth Zone in Skelmersdale

December 2025

Tuesday 2 December 10am to 12.pm Customer Contact Centre Drop-in Session (Concourse)

Thursday 4 December 9am to 12pm Family Hub Drop-in Session at The Youth Zone in Skelmersdale

Tuesday 9 December 10am to 12pm Tenant Voice Drop-in Session Skelmersdale Library (Southway, Skelmersdale, Lancashire, WN8 6NL)

Council Services Roadshows - October to December 2025

Winter Help for West Lancashire Tenants

As the weather gets colder, we know things can get tougher. That’s why we’re here to help. Whether you’ve got questions about your home, your tenancy, or just need some extra support this winter — we’ve got you covered.

What’s Happening?
We’re running free drop-in advice sessions across West Lancashire in October, November, and December. These are open to all tenants in the Borough. See dates below:

Location

Date

Time

Church Of St Thomas The Martyr Church St, Skelmersdale WN8 0ND

14/10/2025

10-11:30pm

The Skelmersdale Ecumenical Centre, Northway, Skelmersdale, WN8 6LU

16/10/2025

10-12pm

Church Of St Thomas The Martyr Church St, Skelmersdale WN8 0ND

21/10/2025

10-12pm

The Dell, Up Holland, Wigan, Lancashire, WN8 0AJ 

22/10/2025

09:30-11:30

Beechwood Court, Skelmersdale, WN8 9HT

22/10/2025

1-3pm

The Skelmersdale Ecumenical Centre, Northway, Skelmersdale, WN8 6LU

16/10/2025

10-12pm

Victoria Court

29/10/2025

09:30-12pm

Ground floor Concourse

18/11/2025

1-3pm

Ground floor Concourse

27/11/2025

1-3pm

Ground floor Concourse

02/12/2025

1-3pm

Greenhill Community Hub Beech Close, Skelmersdale WN8 8DL

03/12/2025

10:45 - 12@45pm

The Nest, 61 Westgate, Skelmersdale WN8 8LP

09/12/2025

12:30-14:30pm

The Nest, 61 Westgate, Skelmersdale WN8 8LP

11/12/2025

12:30-14:30pm

Who Will Be There?
You’ll be able to chat with:
• Tenant Voice Team – share your views and get involved
• Financial Inclusion Team – help with money worries
• Wates Repairs Service – support with repairs
• Damp & Mould Team – advice and help with home issues
• Energy Project Plus – tips on keeping warm and saving energy

What Can You Get Help With?
• Extra money support – like Discretionary Housing Payments and the Household Support Fund
• Help with heating costs – Winter Fuel and Fuel Support
• Advice on heating your home safely and cheaply
• Support with repairs, damp, and mould
• Ways to get involved and have your say as a tenant

Can’t Make It?
No problem! If you’d like to be involved in future sessions or have questions, just email: tenantvoice@westlancs.gov.uk
Let’s make sure everyone stays warm, safe, and supported this winter.