Mutual exchange

A minimum of one week's rent will be payable in advance upon approval of a Mutual Exchange request. As a council or housing association tenant you may be able to swap properties with another tenant under the mutual exchange scheme. This is especially useful for tenants who:

  • are interested in moving to a new area
  • want to find a more suitable home
  • need a smaller or larger home

A mutual exchange happens when two tenants decide to swap tenancies (or when three or more tenants decide to move round in a 'chain') and means that you take over the other party's tenancy with any rights or limitations that go with it. This must be with the agreement of everyone's landlords. 

A minimum of one week's rent will be payable in advance upon approval of a Mutual Exchange request.

How to find a mutual exchange

The Council's Mutual Exchange provider is called House Exchange.

First you will need to register online at

Simply follow the easy onscreen steps to complete your application. 

We will not unreasonably reject an application, but if you are unsure whether you are eligible for a mutual exchange you can contact your Neighbourhood Officer.

Once you have registered, the website will automatically match you up with people that are interested in a property like yours - You can even build Multi Swaps!

What to do when you have found an exchange

It's important that you have your landlord's written permission before moving. Once you have found someone to exchange with, you can then register this interest on House Exchange, you can access House Exchange by clicking on the above link. You can then track the progress of your exchange on House Exchange.

Before agreeing to a mutual exchange your council or housing association landlord will consider a number of criteria including whether:

  • The property size suits your needs
  • The property has been adapted or is part of a sheltered scheme and the new tenant has no need for this type of accommodation
  • Your home is subject to a court order for possession
  • Your rent account is in arrears
  • You have carried out improvements/alterations without consent
  • There are repairs outstanding which you are responsible for

Take the time to view the property very carefully as you will take on responsibility for any alterations and non-standard fixtures and fittings.

Whether viewing someone else's home or showing your own, we recommend that you take some basic precautions to ensure your safety.

You shouldn't make any arrangements to move until you've received notification from the landlord - in writing - that the exchange has been agreed. If two landlords are involved, you will need letters from both.
Once the exchange has been approved, you and the other tenant will have to sign a 'deed of assignment' which means that you are accepting the property in its current condition. Once that's completed, then you can move!

Contact us

Queries about proceeding with an exchange once you've chosen a property should be made to your Neighbourhood Officer in the Tenancy Services Team.  Our contact details are in the contact panel on this page.