Pest Control for your home
When you book with West Lancashire Borough Council you can be assured of a discrete and competitively priced service by skilled Pest Control Officers.
If you would like the Council to carry out a pest control treatment, a one-off non-refundable charge of £59.21 is required for each of our domestic pest control services.
The treatment includes a set number of visits which are stated below:
- Rats – up to 3 visits
- Mice – up to 3 visits
- Wasps – 1 treatment (Please note there is an additional charge of £38.36 for each additional nest treated) 21 day callback included
- Squirrels – up to 2 visits
- Moles – up to 3 visits
- Bed bugs – up to 2 visits (Please note the first visit will be a survey visit by one of our technicians, this is not included in the 2 visits)
- Fleas, Cockroaches, Ants and other insects – 1 visit, 21 day callback is included
A 50% discount is available for households that are in receipt of either housing or council tax benefit. The total cost of the concessionary treatment is therefore £29.60. (£19.18 for each additional wasp nest) Please note that our technician will need to see proof of your benefit claim at the time of treatment.
Additional wasp nests will only be treated once payment has been made for this and agreed by the Pest Control Officer.
Our Officers will only treat your property if it is safe to do so. We conduct a risk assessment for each and every property we visit, which takes account of any issues that may affect the safety of you, your family, your pets or the wider environment. When you book online you will receive advice about the treatment. It is important that you follow these instructions carefully to help our technician to carry out the treatment quickly and also increases the chance that the treatment will be successful first time.
Pest Control Terms and Conditions
Book and pay for a pest control treatment
We are currently updating the online booking system. We therefore require customers to book a treatment by contacting Customer Services on 01695 577177.
Visiting your home to treat pests
We aim to successfully treat most insect pest problems in only one visit, but if the treatment is not successful, you can call us for a further treatment free of charge within 21 days.
However, if you have rodent pests, our technicians will need to conduct further visits to ensure the treatment is successful. Once we have carried out the initial visit, additional appointments will be arranged at your convenience. At the end of the treatment we endeavour to remove all unused rodenticide to ensure this is disposed of correctly and not left.
Bee control
The Council does not routinely undertake treatments to kill bees. However, Officers may be able to relocate the bees or provide you with advice at the time of our visit if we are unable to relocate them. Our ability to relocate the bees will depend upon the species of bee and where they are located. Please note that we are unable to relocate or treat bees where they are within the fabric of a building, as this may need structural building work to expose the insects.
Unfortunately, due to the large number of seasonal requests we receive, we are unable to provide specialist advice over the phone to help you to identify if you have a bee problem before our technician visits your property. However, advice on identification and contacts for local bee removal services can be found from the National Beekeepers Association.
Data protection is important to us. Information on how we handle and protect your data including our Corporate Privacy Policy can be found here.
