If there is an immediate risk to life or you are trapped by floodwater please call the emergency services on 999.
During widespread flooding the fire and rescue service is very busy and will prioritise its attendance to emergencies where there is a risk to life.
If your home has serious internal flooding and you need to evacuate, the council will be able to activate a rest centre where you would be supported. Please contact us 01695 577177.
West Lancashire Borough Council does not provide sandbags.
You should take steps to protect the property you live in, whether you own or rent it.
Sandbags can be sourced from builders' merchants or DIY stores. If you don’t have any sandbags you can use alternatives such as pillow cases or refuse sacks and fill them with garden soil. Sandbags, however, only bring temporary relief from flood waters and the Council recommends that property owners investigate the use of other flood prevention tools.
The Flood Hub has been designed by the North West Regional Flood & Coastal Committee, to be a one stop shop for flood information & resources to support householders, businesses & communities across the North West in becoming more flood resilient.
The site includes information about:
The website address is: https://thefloodhub.co.uk
Lancashire County Council is the Lead Local Flood Authority covering the West Lancashire area. They are responsible for developing, maintaining and applying a strategy for local flood risk management in their areas and for maintaining a register of flood risk assets. They also have lead responsibility for managing the risk of flooding from surface water, groundwater and ordinary watercourses.
For flood advice please visit their webpage – www.lancashire.gov.uk/flooding or telephone: 03001236704
Contact Lancashire County Council 03001236701 or visit: www.lancashire.gov.uk/flooding
Flooding to ordinary watercourses such as streams or culverts should be reported to Lancashire County Council 03001236701 or visit: www.lancashire.gov.uk/flooding
You should contact United Utilities - 0345 672 3723.
For flooding from the sea or a main river including:
Call the Environment Agency Incident hotline on 0800 807060
Floods caused by private drains are the responsibility of the homeowner
If you are unsure of the source of the flooding or would like to speak to an advisor, you can contact the Extended Floodline Service on: 0345 9881188, where staff from the Environment Agency will be able to signpost you to the most relevant agency.
Flood Re is the national scheme designed to help provide better access to affordable home insurance for those in high risk flood risk areas across the UK. It represents a long term, sustainable approach to providing home insurance for those at flood risk and provides a link of participating insurers. Visit https://www.floodre.co.uk for more information.