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Council Tax Support and Universal Credit

authority. Due to this it cannot be part of your universal credit claim. To claim council tax support you must complete a claim form - visit our council tax support page for more information. Side Panels

Right to compensation

, improve and put things right. Please visit our Customer Feedback Section to register your feedback. We recommend that you seek independent legal advice on any proposed claim. Side Panels

Air quality management areas

about improvements within the designated area, and the Borough as a whole. Download Air Quality Action Plan 2011 (PDF 2,416kb) Latest Assessment In September 2012 an Air Quality Action Plan Progress Report was completed. This report aims to demonstrate progress on the Air Quality Action Plan working

Our Performance

out a yearly self-assessment against the code to ensure complaint handling is in line with the code. To see how we are performing against the code, you can read our latest 2025-2026 self-assessment . The Council's Lead Elected Member for Housing Complaints, Councillor Nicola Pryce-Roberts, has been

Sanctuary Scheme

for a sanctuary room). How does it work? Once you have been accepted onto the scheme, a security installer will visit your home and assess which security package is most suitable for you and the necessary security measures will be fitted the same day. You will also be offered support from the Liberty

Cycling

. Alternatively, explore many of the quiet country lanes, stop off at one of the many country pubs or coffee shops, or visit one of the local tourist attractions such as WWT Martin Mere or Rufford Old Hall. The Visit Sefton and West Lancashire project aims to promote and support the tourist economy

Contracts & Transparency Register

Business Contracts & Transparency Register For details of West Lancashire Borough Council current contracts please visit the-chest (external link) Please note: On the left-hand side of the page select ‘The Chest’ under the ‘Portals’ drop-down, then ‘West Lancashire Borough Council’ under

Benefits of working for the Council

corporate and local induction to all new staff, as well as regular support and review throughout an employee’s probationary period. Staff Development Appraisal Scheme The Council is committed to developing and valuing employees because it recognises that this supports the delivery of the best possible

What we buy, how we buy and what we look for

for the task to be undertaken etc.) Delivery and availability against price Cost of ownership Whole life cycle costs, including spare parts, maintenance costs and projected down time On-costs (such as transport and storage) The cost of procurement itself Sustainability/environmental/corporate social

Footpath between Ormskirk bus and rail stations to be upgraded for cyclists

from a sustainable, recycled material. The delivery of this scheme is being funded by developer contributions from developments at Edge Hill University, as well as some Community Infrastructure Levy (CIL) funding. The Council has been working on this path upgrade with support from Network Rail

CIL and Section 106s

to collaborate with others to pool revenue and support the delivery of sub-regional infrastructure. What will happen with existing Section 106 funds that have already been collected? These will stay within the Council and must be spent in accordance with the wording in the legal agreement. Side Panels

Consultation archive 2017

on proposals to ban dogs from a further 26 children’s play areas in West Lancashire in order to help keep children safe and reduce problems with dog fouling. We also consulted on plans to require dogs to be kept on leads in five specified areas in public parks and playing fields. The deadline

Consultation archive 2013

and development management policies) to the Local Plan 2012 - 2027. Consultation ran for six weeks, from 27 June until 9 August 2013. Following receipt of the Inspector's Report on 26 September 2013, the Council adopted the Local Plan 2012-2027 on 16 October 2013. Find out more about the Local Plan

Dean Wood, Up Holland

. In fact, such is the diversity of this site, you'll find it awash with colour whenever you visit. The site's variety also extends to its fauna and in particular it boasts a well varied population of birds and small mammals. The wildlife is not the only aspect of Dean Wood to enhance visits. Outcrops

How to get involved

About the council How to get involved We want to hear about your experiences of using our services and being a citizen of West Lancashire Borough. More information about the consultations we are carrying out and how to let us know what you think can be found by visiting the Your Views pages

Ash dieback

that these are not mistaken for ash dieback disease. Please visit the Forest Research (external link) website for more information. Reporting suspected cases If you think you have spotted diseased ash trees, please check the symptoms at the Forest Research (external link) website. If you think you

Rent arrears

to tenants about managing their debts, budgeting and claiming welfare benefits. Talking about financial problems with a third party can help to address problems and reduce stress and prevent the situation getting worse. Visit our budgeting and money advice page to find out more Side Panels Contact Money

CIL glossary

of CIL is in accordance with the CIL Regulations, 2010, and their subsequent amendments. Infrastructure Delivery Plan IDP A document which identifies the infrastructure required to support the Local Plan. Infrastructure Delivery Schedule IDS A list of infrastructure projects which the Council has

Corporate service standards

to the person taking the call. It doesn't matter if someone telephones a direct dial number or the call centre, if a customer is unable to speak to the person they need, we will give them the opportunity to leave a message and they will be called back before noon of the next working day Home visits

CIL charges and calculating CIL

information on the charging schedule, can be found in the Adopted Charging Schedule (PDF 1.2mb) . The charging rates, as set out in the charging schedule, are as follows, but will be subject to the latest indexation: Zone A (£ per sqm) Zone B (£ per sqm) Residential dwelling house £85 Nil

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