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Regularisation Certificate

but these should be placed in a sealed envelope and deposited with the Customer Services reception. We are unable to provide a receipt for the charge at the reception point but one will be provided after the submission has been registered. Using our website you can check the charges for your

Who pays CIL, and when?

liability for the development and the CIL charge, using the relevant Assumption of Liability forms. An Assumption of Liability form must be submitted before commencement and we ask for it when we validate your planning application so that we have a direct point of contact with the person responsible

Event Safety Advisory Group (ESAG)

Business Event Safety Advisory Group (ESAG) The Event Safety Advisory Group (ESAG) provides event organisers with a single point of contact to liaise with key agencies in reviewing safety arrangements for events in the West Lancashire Borough Council area. The ultimate aim of the group is to help

Pest identifier: Ants

, which forage for food and tend subsequent broods. Winged male and female ants emerge between July and August and mating takes place on the wing during this time, after whichthe males die. The mated females shed their wings and dig a cell in the soil where they stay until the following spring. To be sure

Your rights

page. Succession If a tenant dies and there has not already been a succession, the tenancy of their home will pass automatically to their spouse. Depending on the type of tenancy other relatives could also have the right to succeed providing they have been living in the property continuously

Recent consultations

and will consider the points made as we prepare the next stage of the Plan.' Side Panels

Pest control guidance: Wasps

and the fertilised queens search for hibernation sites. With the onset of winter weather the nests die out and are never reused. Treating wasps nest can be very dangerous. For this reason, a Council treatment is always advised. Treatments and advice Using only the best products, our responsive

Tenant Newsletter 2025 - Summer Edition

. If you prefer to speak to someone, you can call 01695 577177 between 8.30am and 5.30pm, Monday to Friday. For emergencies outside these hours, a 24-hour answer service is also available. You can also report repairs in person. Just visit one of the Council’s Customer Service Points - either

Ombudsman Services

Government and Social Care Ombudsman, take a look at How to Complain on their website. For more information about the Local Government and Social Care Ombudsman service please visit their website . Housing Ombudsman The Housing Ombudsman investigates complaints from residents about landlords

Council offices

About the council Council offices 52 Derby Street, Ormskirk, L39 2DF Directions to council offices, Ormskirk (external link) More information about services available Customer Service Point, Concourse, Skelmersdale, WN8 6LN Get directions to the Concourse (external link ) More information about

How to get involved

. If you want to report prejudice you have experienced or that someone else has experienced because of a protected characteristic you can do this through the Safer Lancashire (external link) website. We are supporting One West Lancs (external link) where the public, private and community sectors work

Ash dieback

that these are not mistaken for ash dieback disease. Please visit the Forest Research (external link) website for more information. Reporting suspected cases If you think you have spotted diseased ash trees, please check the symptoms at the Forest Research (external link) website. If you think you

Council tax exemptions

would normally have to pay the council tax is staying long-term in a care home, hostel or hospital property unoccupied because the person who would normally have to pay the council tax has died, and neither probate nor letters of administration have yet been granted. This applies until probate

FoI: Charges for information requests

or through this website, then you may be charged a fee. FOI requests which will cost less than £450 to answer will be free of charge (please note: we may charge for the cost of postage, photocopying and so on). The £450 cost is based on a calculation of time at £25 per hour of officer time. If you

Tenant Newsletter 2025/26 - Winter Edition

website westlancs.gov.uk Message from your Tenant Voice Team As we wrap up another busy year, we want to take a moment to thank you, our tenants and leaseholders for being at the heart of everything we do. Your feedback, ideas, and involvement continue to shape our services and help us make real

The Council's Responsibilities

and waste pipes in flats Electrical installation Fuse box/consumer unit and wiring Switches, lighting and power points Appliances provided by the Council (unless listed in the tenants' responsibilities ) Gas installations Piping and outlets from the gas meter to the appliance points Appliances provided

Housing Annual Report 2024/2025 - plain text version

Customer Services Team. We are committed to listening to feedback and will take the necessary steps to improve our services. Your voice matters, and we will keep you informed of outcomes in our newsletters and on our website. Performance & service improvement The council uses performance data to monitor

Ending your tenancy

Housing Ending your tenancy If you wish to end your council tenancy please follow the advice below. Remember to: Give 4 weeks' notice unless you are transferring to another West Lancashire Borough Council tenancy. This can be done by visiting one of our Customer Service Points or by telephoning

Listed buildings

, can be found through the Historic England website (external link) . Additional information about Listed Buildings, including descriptions and images can be found by searching the Heritage Gateway website (external link) . Scheduled monuments There are currently 11 scheduled monuments in West

Right to be informed

About the council Right to be informed You have the right to be informed about the collection and use of your personal data. We will do this by way of privacy notices on forms, letters, contracts, on our website or over the telephone. However, this right will not apply if you already have

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