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Councillors' code of conduct

of the member of West Lancashire Borough Council or a member of one of our Parish Councils visit our complaining about a councillor page. Side Panels

Drains & Sewers

Utilities are responsible for the upkeep and maintenance of sewers shared by more than 1 property or drains that extend beyond your boundary. How to report a blockage If a blockage is suspected please call United Utilities on 08457 462200 or visit the United Utilities private sewers (external link

Food Information Regulations

-packaged. To find out more visit the Food Standards Agency (external link) website. Data protection is important to us. Information on how we handle and protect your data including our Corporate Privacy Policy can be found here . Side Panels

Advice on choosing a builder

Standards Service and is part of the Help Direct initiative. The aims of the scheme are to help consumers find reputable traders and to offer support to local businesses. Visit the Lancashire - Safe Trader Scheme (external link) Side Panels

Breaches of planning control and enforcement notices

to read. Planning enforcement investigations will be carried out in accordance with the Enforcement Plan (PDF 45kb) . We aim to acknowledge your report within seven days of receipt, and aim to keep you informed of progress, so it will be necessary for you to supply contact details. We try to visit

The Electoral Register

/electionsprivacynotice (opens a new page) Register Please visit our Register to Vote page for more information Side Panels Contact Elections Office Elections enquiry form elections.office@westlancs.gov.uk Tel: 01695 585014 Elections office West Lancashire Borough Council 52 Derby Street Ormskirk West

Ways to get involved

including: Tenant Voice Group – Be involved with our teams and managers to review a range of housing services. This can be as often as you like and on services that you are interested in for example how we allocate homes or work to tackle Anti-Social Behaviour. Tenant & Leaseholder Advisory Group (Scrutiny

Asbestos

and are concerned about exposure to asbestos you can report this to either Environmental Health at the Council or the Health and Safety Executive (HSE) dependent on your work area. The Environmental Health Team can be contacted by emailing envhealth.admin@westlancs.gov.uk Concerns about work activities HSE

How to vote

). Alternatively you can download a paper form from Postal vote application form 2023 England | Electoral Commission (external link), or contact the West Lancashire Electoral Services Team to request an application form be posted out to you. Please remember that there is a last day for us to receive

Service Commitments for Housing

will be reported to our Landlord Services Working Group twice a year and if we need to improve then they may recommend that the service is scrutinised by our team of tenant representatives on the Tenant & Leaseholder Advisory Group. This is so we can continue to improve and offer the best Housing service

Applying for planning permission

application fees The planning application process Biodiversity Net Gain Community Infrastructure Levy CIL process Section 106 information Request Ordnance Survey site location plan Side Panels Contact Planning Support Team plan.apps@westlancs.gov.uk

Supplementary planning documents

development brief (PDF 983kb) (September 2014) Documents in Preparation Liverpool City Region and West Lancashire Joint Recreation Mitigation Strategy Supplementary Planning Document Find out more about the RMS Side Panels Contact Local Plan Team localplan@westlancs.gov.uk

Temporary Accommodation Support Packages

More Temporary Accommodation Support Packages The Community & Wellbeing service and Homelessness Team at West Lancashire Borough Council are working collaboratively to aim to provide an initial relief package and supporting information to vulnerable families in West Lancashire who find themselves

Tenancy Fraud

by sending an email to the Tenancy Fraud Team with as much information as you can provide. Any information you give us will be treated in the strictest confidence and your identity will be protected. You can report the suspected fraud anonymously but please give us as much information as possible

Our Journey

the Borough. Plans are in place to deliver Community Roadshows across Skelmersdale and Ormskirk to promote tenant voice and how to get involved. To make sure we can deliver all of this thoroughly, we have appointed a dedicated Tenant Voice team focused on increasing involvement, to ensure it is diverse

Hate crime

are entitled to live their lives free from bullying and harassment. Dealing with hate crimes is important to protect the rights of all members of society. How do you report it? You can report a hate crime in several ways: if it's an emergency and the crime is still taking place, call 999 and ask

Burials and Cremations

holders. In most cases your funeral director will make all necessary arrangements, however should you wish to make an enquiry please call 01695 577177 or e-mail: burials@westlancs.gov.uk Cremations We do not operate a crematorium in West Lancashire. There is a private crematorium in Burscough, visit West

What goes in my bins?

Refuse & recycling What goes in my bins? To download a copy of our Refuse and Recycling Collections leaflet which you can print off and keep handy, please click here . For a list of where to recycle other household items, visit our A-Z of Recycling page here . Recycling Plastics, glass & metals

CCTV in West Lancashire

is one of the Council's top priorities. CCTV Code of Practice and Privacy The aim of the CCTV scheme is to provide a safe and secure public environment for the benefit of those who live, work or visit the borough. The approved partners in the CCTV scheme are the Council and its recognised community

Recycling Advice

to your recycling, visit the Lancashire County Council website here (external link) . Side Panels

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