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Homelessness Privacy Notice

Housing Homelessness Privacy Notice The European General Data Protection Regulations (GDPR) came into effect on 25 May 2018 and govern the way in which organisations collect and handle your personal data. This privacy notice tells you what to expect when the Council collects or is provided

Private Sector Housing Privacy Notice

Housing Private Sector Housing Privacy Notice The European General Data Protection Regulations (GDPR) came into effect on 25 May 2018 and govern the way in which organisations collect and handle your personal data. This privacy notice tells you what to expect when the Council collects

Council Tax Support and Universal Credit

authority. Due to this it cannot be part of your universal credit claim. To claim council tax support you must complete a claim form - visit our council tax support page for more information. Side Panels

Right to compensation

, improve and put things right. Please visit our Customer Feedback Section to register your feedback. We recommend that you seek independent legal advice on any proposed claim. Side Panels

Management of a conservation area

be desirable. Find out more about Conservation Areas Character Appraisals Management plans Building conservation area policies into wider development plans is the best means of integrating conservation policies with plans for the area, such as shopping and traffic management. Once policies

Air quality management areas

about improvements within the designated area, and the Borough as a whole. Download Air Quality Action Plan 2011 (PDF 2,416kb) Latest Assessment In September 2012 an Air Quality Action Plan Progress Report was completed. This report aims to demonstrate progress on the Air Quality Action Plan working

Our Performance

out a yearly self-assessment against the code to ensure complaint handling is in line with the code. To see how we are performing against the code, you can read our latest 2025-2026 self-assessment . The Council's Lead Elected Member for Housing Complaints, Councillor Nicola Pryce-Roberts, has been

Walk this Weigh

416kb) and post to Emma Davies, Community Connector & Wellbeing Team, Robert Hodge Centre, Stanley Way, Skelmersdale, WN8 8EE or email the form to activewestlancs@westlancs.gov.uk Ask your GP or Health/Medical practitioner to refer you. 'Walk this Weigh' courses Topics covered include: Fats Sugars

Contracts & Transparency Register

Business Contracts & Transparency Register For details of West Lancashire Borough Council current contracts please visit the-chest (external link) Please note: On the left-hand side of the page select ‘The Chest’ under the ‘Portals’ drop-down, then ‘West Lancashire Borough Council’ under

Universal Credit Exemptions

Bills & benefits Universal Credit Exemptions There are a number of reasons why you might not be able to apply for universal credit - or some elements of it. Exemptions For people living in accommodation classed as specialist accommodation, they will not be able to get their housing costs paid

Right to be informed

About the council Right to be informed You have the right to be informed about the collection and use of your personal data. We will do this by way of privacy notices on forms, letters, contracts, on our website or over the telephone. However, this right will not apply if you already have

WorkWell

Business WorkWell Introducing WorkWell – Free Support for Health & Employment WorkWell is a free programme designed to help individuals with low-level health conditions feel their best—at work and beyond. Whether someone is struggling with physical health, emotional wellbeing, or finding it hard

What we buy, how we buy and what we look for

we look for? Purchasing decisions are extremely complex and not confined only to price. The lowest price may not always represent the best overall value for money. Examples of other issues the Council would consider before awarding business include: Fitness for purpose (quality, suitability

Conservation management and appraisals

conservation area policies into wider development plans is the best means of integrating conservation policies with plans for the area, such as shopping and traffic management. Once policies for a particular area have been agreed, local residents and businesses should be made fully aware of why the area

How contract award decisions are made

into consideration. Lowest price is not always the best option and tenders will be assessed to determine which offers the "most economically advantageous tender". Scoring matrix Tenders are scored in accordance with the criteria and weightings shown in the invitation to tender documents. The outcome of the scoring

Home Energy Conservation Report

government. The Government is committed to local authorities setting their own priorities, ambitions and any related targets as they are best placed to assess local needs and judge what will achieve significant improvements based on their particular local circumstances. In recognition

High hedges

is available with advice about talking to your neighbour called Over the Garden Hedge (PDF 1.04mb) As well as this, there is also a leaflet entitled High Hedges: Complaining to the council (PDF 378kb ) which explains what will happen if the council get involved. The Council cannot accept a complaint until

Your rights

Housing Your rights As a Council tenant you have a number of rights, which are listed below. Repairs You have the right to get repairs done on time. In some cases, you have a legal ‘right to repair’ – see our repairs and improvements pages for more information If you are a Secure tenant you have

Hunter's Hill, Hilldale

to the area are limited, get in touch with our Park Ranger service for more information. Use Google Maps to get directions to Hunter's Hill (external link) . Accessibility Our Parks and Countryside Service work hard to manage and maintain all of our sites to ensure that they are accessible and safe

Dean Wood, Up Holland

. In fact, such is the diversity of this site, you'll find it awash with colour whenever you visit. The site's variety also extends to its fauna and in particular it boasts a well varied population of birds and small mammals. The wildlife is not the only aspect of Dean Wood to enhance visits. Outcrops

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