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to Income & Financial Inclusion Team, 52 Derby Street, Ormskirk, L39 2DF. Alternatively call 01695 585252 or visit one of our Customer Service Points By telephone By debit/credit card using the 24 hour automated payment line on 01695 585150 By debit/credit card by calling Customer Services on 01695
to deliver financial support to businesses who were forced to close during periods of national and local restrictions. "Our grant came very quickly, can I just say thanks as it must be hard work for your team sorting all this. I think you’ve done a great job with this." Heyes Opticians, Skelmersdale
will be justified and transparent and kept to a minimum. All of the information available on the Council’s website can be downloaded free of charge. Most printed information and leaflets are also available free of charge. Charges may be made for information subject to a charging regime specified
Weekly list of planning applications
Planning Weekly list of planning applications View the weekly lists of planning applications validated. Weekly lists of planning applications validated Side Panels Contact Planning Support Team plan.apps@westlancs.gov.uk
Changes to social housing benefits - examples
circumstances remain the same. In April 2019 Peter’s Housing Benefit will remain the same as his tenancy started before 1 April 2016. Sarah aged 26 is single and lives alone in a one bedroom flat. Her tenancy started 1 August 2016. Sarah receives housing benefit and is classed as severley disabled
telephone us on 01695 577177 to discuss your damp and mould with us so that we can arrange for a member of our damp team to carry out a survey of your home. Or you can report a repair here If you are renting privately, more information on repairs is provided by Shelter Or y ou can contact
to decide which assessment route is best. You can contact the Housing Adaptations Team on 01695 577 177 or by email at HousingAdaptations@westlancs.gov.uk Once your needs have been assessed and major adaptations are recommended, a Housing Adaptations Technical Officer will visit you to carry out
for the first time Needs support regarding claiming or managing their income up to the first award of Universal Credit Council Tenants If you are a council tenant and need support with Universal Credit, support is available through our Money Advice team. You can email the Money advice team
Environmentally friendly motoring
Environment Environmentally friendly motoring In order to promote environmentally friendly motoring we've published a special leaflet, Motoring and Air Pollution: Download motoring and air pollution (PDF 148kb) Side Panels Contact Environmental Protection Team envhealth.admin@westlancs.gov.uk
form of inducement from suppliers is strictly prohibited. If you would like more information about this please contact the Purchasing Team. Side Panels Contact Purchasing team Purchasing enquiries
Environment Littering in car parks Approach The Council is now able to enforce new powers to clampdown on litter problems caused by free printed material - like leaflets and flyers - being left on parked cars. It is now an offence to distribute free printed material at 34 car parks across
Council Tax Support and Universal Credit
authority. Due to this it cannot be part of your universal credit claim. To claim council tax support you must complete a claim form - visit our council tax support page for more information. Side Panels
, improve and put things right. Please visit our Customer Feedback Section to register your feedback. We recommend that you seek independent legal advice on any proposed claim. Side Panels
Business Health and Safety at Work Environmental Health Team The Environmental Health (Food and Safety) Team is responsible for regulating health and safety at work in a range of workplaces across West Lancashire including: Hospitality premises Beauty premises Warehouses Offices Retail Day
out a yearly self-assessment against the code to ensure complaint handling is in line with the code. To see how we are performing against the code, you can read our latest 2025-2026 self-assessment . The Council's Lead Elected Member for Housing Complaints, Councillor Nicola Pryce-Roberts, has been
" (ROPA) and, where appropriate, on relevant service area privacy notices. If we rely on consent to process your data, you have the right to withdraw that consent at any time. To withdraw consent, either contact the Service that you provided the consent to or contact the information management team
, computers can be used free of charge at local community centres, Skelmersdale (external link) and Ormskirk (external link) libraries, at Citizens' Advice (external link), and Birchwood Centre (external link) . You need to be a library member to use the computers at local libraries. You can join free
served in our armed forces, those who used to serve, and their families. Live at Ease : A totally free and confidential service connecting ex-service personnel and veterans to the help they need. They also provide family support. Priority NHS Care for Veterans : All Veterans are provided priority
to be kept notified of all our consultation events, and progress on the Local Plan, you can join our database. Side Panels Contact Local Plan Team localplan@westlancs.gov.uk
Planning application decisions
lists. Side Panels Contact Planning Support Team plan.apps@westlancs.gov.uk
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