West Lancs logo

Benefit Fraud

What is benefit fraud?

Benefit fraud is when someone gives false information in order to claim benefits. This includes people who:

  • do not inform us that they are now living with a partner
  • do not declare that they are receiving other benefits 
  • do not report any savings or report an incorrect amount 
  • claim for children who have left home 
  • do not inform us that they have started work, or started to earn money 
  • do not declare that they have inherited money 
  • do not inform us that they are going abroad, living abroad, or have changed address 

Report council tax support fraud

We are responsible for investigating council tax support fraud. You can report this using the method below:

Online: report council tax support fraud

Report housing benefit fraud

The Department for Work and Pensions (DWP) investigates housing benefit fraud. You can report this using the methods below:

Online: report benefit fraud

Tel: 0800 854 440 your call is free and confidential - you do not have to give your name and address. Lines are open Monday to Friday 8.00am-6.00pm.

Text phone: 0800 328 0512 if you have speech or hearing problems

By post: NBFH, PO Box 224, Preston, PR1 1GP

What happens after you report someone?

  • benefit fraud staff will look at the information you provide. If you have given enough information, they will check the person's benefit claim
  • the investigation might take some time, and staff aren't allowed to tell you the outcome
  • sometimes no action is taken. It might be that the person has declared the work when claiming and their benefit is not affected by it.
  • benefit fraud staff will only take action if they find the person has been committing benefit fraud. Action can include removing a person's benefits and taking them to court