Discretionary housing payments (DHP) help people who need extra help with their rent when their housing benefit or universal credit housing costs do not meet the full value of their rent. If you are suffering severe financial hardship as a result, or your tenancy is at risk, you may be able to get a discretionary payment to help.
DHPs are typically provided on a temporary basis to help people over a difficult period or to find alternative accommodation. There may be longer-term DHPs but all awards must be awarded for a fixed period to be reviewed periodically.
If you think that you need this extra help, you need to complete a discretionary housing payment application form and send it to the address below giving us as much information as possible to help us understand why your circumstances are special. All the information you give is confidential and we will only use it to see if we can give you extra help.
If you require an application form, please contact us:
All DHP applications will be assessed on individual and household circumstances and take account of levels of income and benefit received.
We can only make a DHP if we believe that the person's circumstances call for further financial help. Each case is assessed on its individual merits. The finances and personal circumstances of the applicant are carefully considered and taken into account. Each application is considered on a range of criteria including:
Certain vulnerable groups can be prioritised for awards and factors that could be considered in determining need and priority would include:
There are a number of exclusions that are not covered by DHPs including:
Any DHP awarded will be paid either to you or directly to your landlord.
Information for where you live
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Revenues and Benefits Service
PO Box 16