Household Support Fund

Update 12/06/2022

Applications for the Household Support Fund have now reopened.

On 27 May 2022 The Government announced additional measures to support residents with the rise in the cost of living. Lancashire County Council is now looking at options regarding how best the fund can be used to support our residents in the Borough, once further information is provided we will update this page.

West Lancashire Borough Council are now receiving applications from residents who do not have enough resources to meet their immediate short-term needs and require assistance with essential items.  

This grant can be used to help towards the cost of:

  • food
  • energy / water needs
  • essentials linked to energy / water needs
  • wider essentials such as household bills, clothing, and white goods.
  • travelling to COVID-19 vaccination appointments

It is not intended to cover debt advice or general financial hardship support which is not linked to food, warmth and/or hygiene.

The fund is not intended to cover housing costs as there are other benefits and support available to help with these, for example Discretionary Housing Payments. Please email for an application form. 

Awards will be made where there is no alternative means of meeting the need.

Download the application form here.


To be eligible for the scheme you must be:

  • A resident of the West Lancashire area
  • Experiencing financial hardship and not have enough resources to meet your immediate short-term needs


Support available

The scheme can help with short-term living costs such as food, gas, electric, water, essential household appliances, household bills and clothing (this is not an exhaustive list).

If white goods such as washing machines or fridges are required, items will be purchased through the scheme and delivery will be arranged directly to your home. Due to supply there may be a waiting period for white goods.

The scheme will also signpost you to other sources of advice and support to ensure that you get all the assistance you are entitled to.

You may be offered a referral for advice and assistance with finance, debt and/or welfare benefits, to help address your long-term needs. 


The scheme does not cover:

  • Any requests for items that are not essential for example debts incurred by gambling or loans/credit cards, overdrafts, HP etc
  • Applications from those with sufficient income or savings
  • Requests for household items where these are the responsibility of the landlord
  • Rent arrears and/or deposits unless meeting exceptional need


How long will it take for a decision to be made?

We aim to make a decision within five days of receiving all the required information, other than for household goods, where we aim to decide within 10 working days.

Depending on the level of demand for the scheme, this may not always be possible.

To speed up the application process please ensure you fully complete the application form and provide all the evidence we ask for.

Please do not chase up your application until at least 10 working days after it was submitted.

How to apply

We will need the following information:

  • Your full address
  • Full household details for anyone who lives with you
  • Your most recent Bank Statement (including Savings Accounts) showing one months transactions and showing your name and address - dated within the last 2 months. If you do not provide complete bank statements your application will not be considered.
  • What support you need and an in depth explanation as to why the support is required.


Can I appeal a decision if my application is unsuccessful? 

As this is a discretionary scheme there is no right of appeal. However, if you think we have overlooked important information then you can ask for us to look at the application again by emailing providing reasons along with your name, address and reference number.

This decision will be final.

Your privacy

The information that you provide will be processed in accordance with the (GDPR) and data protection law for the purpose of provision and management of the Household Support Fund.

Your personal information, where provided, will be processed under Article 6,1 (e) of the GDPR - processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.