Council invoices


We collect a wide range of income on behalf of the council. If you owe the council money for a service other than council tax, non-domestic rates or rents, this is called a sundry debt.

If you have received an invoice and need further information please do not hesitate to contact us. Our contact details are in the contact panel on this page.

How to pay your invoice

There are a wide range of methods available to pay your invoice:


By Direct Debit

This can be a quick and easy way to pay your invoice. We offer two payment dates, 2nd or 15th of the month. To see whether you are eligible to pay by direct debit please contact us on for further information. Alternatively you can contact us on 01695 587177. Please note we are unable to assist with Council Tax queries or any questions in relation to the Government £150.00 Council Tax Energy Bill Rebate.  If your call is regarding this please ring 01695 577177 or email

BACs/Bank Payment

National Westminster Bank Ltd, 34 Moor Street, Ormskirk, West Lancashire, L39 2AL

Account Name: West Lancashire Borough Council

Account Number: 86998404

Bank Sorting Code: 01-06-45

It is essential that you quote your invoice number.

By telephone

  • By debit/credit card using the 24 hour automated payment line on 01695 585150
  • By debit/credit card by calling Customer Services on 01695 577177. Monday to Friday 8.30am to 5.30pm

Please quote your invoice number.

By post

Send a cheque made payable to 'West Lancashire Borough Council' to Revenue and Benefits, PO Box 16, 52 Derby Street, Ormskirk, West Lancashire, L39 2DF. Please write your invoice number on the back of the cheque. Please do not send cash through the post.

Council Invoices Privacy Notice

Data protection is important to us. Information on how we handle and protect your data including our Corporate Privacy Policy can be found here.