Bereavement advice and support

Due to the lifting of restrictions, funeral attendance will no longer be limited.

Most people experience grief when they lose someone important to them. It affects everyone differently. There's no right or wrong way to feel. You may be finding it particularly difficult at the moment because of the changes in place to try to stop the spread of coronavirus (COVID-19).

You may feel that you need some extra help and support during this time. The following organisations and helplines offering bereavement services are there to help you.

Name of organisation

Contact details for support

Service offered



NHS advice with links to things you can try that may help in coping with bereavement


NHS Bereavement Helpline

Tel: 0800 2600 400


The NHS bereavement helpline on 0800 2600 400 can provide immediate guidance and support if someone you know has died.

It's open Monday to Friday, 8am to 8pm. The nurses on the helpline can give you advice, guidance and practical support.



Tel: 116 123

Freephone number providing a safe place for anyone struggling to cope, whoever they are, however they feel, whatever life has done to them. Available 24 hours a day, every day of the year




Winston's Wish

Tel: 08088 020 021

A Freephone National Helpline providing therapeutic advice on supporting a grieving child or young person after the death of a loved one.


Child Dealth Helpline

Tel:  Freephone Number: 0800 282 986

Tel: Freephone Mobiles: 0808 800 6019

An interpreting service is available |


The Helpline offers emotional support to anyone affected by the death of a child of any age (pre-birth to adult), irrespective of when the death occurred. All calls are answered by bereaved parents, trained and supported by NHS staff.

Open Monday, Thursday, Friday 10am – 1pm : Tuesday and Wednesday 10am – 4pm:

Every evening 7pm – 10pm

Child Bereavement UK


Tel: 0800 02 888 40




Child Bereavement UK helps children, parents and families to rebuild their lives when a child grieves or when a child dies. They support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age.


SANDS (Stillbirth and neonatal death charity)


Tel:  0808 164 3332.





The Sands National Helpline provides a safe, confidential place for anyone who has been affected by the death of a baby. Whether your baby died long ago or recently, they are here for you.

The team are available to speak to from 9.30am-5.30pm Mon - Fri & 9.30am - 9.30pm Tues & Thurs evenings.

The helpline team can also be contacted at You can chat directly to a specially trained bereavement counsellor by clicking on the GriefChat box on their website. This is a completely free service and is available Mon-Fri 9am-9pm.

You can email or message Sands or GriefChat outside of these hours

Muslim Youth Helpline

Tel: Freephone from all UK landlines:

0808 808 2008



The Muslim Youth Helpline (MYH) is a registered charity. The core service is available nationally, it is a free, confidential and emotional support service. The service uses male and female volunteers trained in active listening and basic listening skills to respond to client enquiries. MYH aims to act as a bridge between mainstream services and it actively encourages clients to access mainstream services for more specialist support.

Mon – Fri 6pm – 12 midnight, Sat – Sun 12 noon – 12 midnight.

Internet Web Chat Hours Mon – Fri 6pm – 12 midnight, Sat – Sun 12noon – 12midnight


The Bereavement Counselling Services

The Bereavement Counselling Services

First Floor

The Malthouse Business Centre

48 Southport Road, Ormskirk

L39 1QR


Tel: 01695 570 729


Provides free and confidential help to anyone who has been bereaved. 

Churches and faith groups

Your church or Faith Group will be able to offer you support and may well have bereavement support volunteers. Please contact them by telephone or email.


Lancashire Council of Mosques Bereavement Support Service


Tel: 01254 692289 or 07739 516 239

Contact the team to be directed to a qualified, trained volunteer.