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Affording a council home

you are registered with HomeFinder (external link) you should put money aside so you can pay the rent in advance. You will need to set up a bank account, if you do not have one, as the rent in advance payment can only be taken from a debit or credit card. If we do not get a rent in advance payment

Tenant Satisfaction Measures Survey 2025

are asking all of our tenants to take part in our Tenant Satisfaction Survey. The survey questions are designed to find out how tenants feel about the services they receive and the things they think could be improved. There is also the opportunity for tenants to get involved in focus groups

Free early years education

Bills & benefits Free early years education For two year olds Your children could qualify for free child care for 15 hours a week, 38 weeks a year from the age of two if you get any of these benefits: Income Support Income-based Jobseekers Allowance Income-related Employment and Support Allowance

Tenancy Fraud

Housing Tenancy Fraud West Lancashire Borough Council is committed to dealing with tenancy fraud and we are working hard to prevent and detect tenancy fraud within our housing stock. Download our Tenancy Fraud Policy here What is Tenancy Fraud? Obtaining housing by deception – where a person gets

Empty homes

be a quicker way of selling an empty home, especially if it needs renovating, as many developers and cash buyers go to auctions specifically looking for empty homes. Renovating : if you want to renovate your property to make it suitable for occupation or sale, it is important that you find

Hate crime

are entitled to live their lives free from bullying and harassment. Dealing with hate crimes is important to protect the rights of all members of society. How do you report it? You can report a hate crime in several ways: if it's an emergency and the crime is still taking place, call 999 and ask

Flood awareness

to Recovering from flooding – Clean up advice & insurance guidance The website address is: https://thefloodhub.co.uk Flooding from roadside drains and gullies Contact Lancashire County Council 0300 123 6780 or visit: www.lancashire.gov.uk/flooding Flooding from surface water, groundwater or watercourses

Pest Control for your Business

to protect our customers and staff, so if you request a treatment, we will make sure to keep our visits as quick and efficient as possible. Please do not approach our technicians and maintain a suitable social distance. Any discussions following the treatment will done at a social distance or over

Becoming a Councillor

About the council Becoming a Councillor If you are interested in helping your local community or would like to influence the way things are done in your area, have you thought of becoming a Councillor? Councillors are elected in and to serve a specific local area, known as a Ward (Borough

Do I need planning permission?

by issuing an Article 4 Direction or by way of planning condition on the original planning permission for the property. This will mean that you have to submit a planning application for work which normally does not need one. To learn more about the need for planning permission further information

Community Safety Partnership

Way, Skelmersdale, WN8 8EE

Burscough Wellbeing & Leisure Hub

Leisure Website (external link). Guarantee your place in your favourite activity up to 8 days ahead by becoming a booking member. Registration is simple and completely free. Register now (external link). How to find us Burscough Wellbeing & Leisure Hub is located on Bobby Langton Way, just off Mart Lane

Disclaimer

personal information in this way. Links to external websites External links are selected and reviewed when the page is published. However, West Lancashire Borough Council is not responsible for the content of external websites. This is because: • We do not produce them or maintain/update them • We cannot

Street cleansing and grounds maintenance

Removing fly tipping Removing animal remains in certain circumstances The quickest and easiest way for residents to report any other street cleansing and grounds maintenance problems, such as grass cutting and flower bed maintenance on council land, graffiti removal in certain areas and bonfire

Home contents insurance for council tenants

if you have a complaint It is always the intention to give you the best possible service but if you do have any questions or concerns about this insurance, or the handling of a claim, you should follow Thistle Insurances Services complaints procedure. A copy of Thistle Insurance Services complaint’s

Litter

your data including our Corporate Privacy Policy can be found here . Clean-up campaigns and educational talks Environmental Enforcement Officers visit schools and community groups to give talks as part of our commitment to teaching local people about the importance of handling litter responsibly

Able Futures

of apprenticeships, as well as directly helping individuals. If you are experiencing issues that are affecting your mental health at work and are in need of support managing your mental health difficulties, please visit the Able Futures website (external link) . Alternatively, please call free

Workforce solutions

, visit the gov.uk website (external link) . Alternatively, contact the Business Engagement team on 01695 712692 or email lets.talk@westlancs.gov.uk . Other useful links Jobcentre Plus (external link) has one of Britain’s largest databases of job vacancies via Universal Jobmatch, and as an employer

Drains & Sewers

Utilities are responsible for the upkeep and maintenance of sewers shared by more than 1 property or drains that extend beyond your boundary. How to report a blockage If a blockage is suspected please call United Utilities on 08457 462200 or visit the United Utilities private sewers (external link

Breaches of planning control and enforcement notices

to read. Planning enforcement investigations will be carried out in accordance with the Enforcement Plan (PDF 45kb) . We aim to acknowledge your report within seven days of receipt, and aim to keep you informed of progress, so it will be necessary for you to supply contact details. We try to visit

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