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How to get involved

About the council How to get involved We want to hear about your experiences of using our services and being a citizen of West Lancashire Borough. More information about the consultations we are carrying out and how to let us know what you think can be found by visiting the Your Views pages

Ash dieback

that these are not mistaken for ash dieback disease. Please visit the Forest Research (external link) website for more information. Reporting suspected cases If you think you have spotted diseased ash trees, please check the symptoms at the Forest Research (external link) website. If you think you

Rent arrears

to tenants about managing their debts, budgeting and claiming welfare benefits. Talking about financial problems with a third party can help to address problems and reduce stress and prevent the situation getting worse. Visit our budgeting and money advice page to find out more Side Panels Contact Money

Corporate service standards

to the person taking the call. It doesn't matter if someone telephones a direct dial number or the call centre, if a customer is unable to speak to the person they need, we will give them the opportunity to leave a message and they will be called back before noon of the next working day Home visits

Beacon Country Park, Up Holland

and there is plenty of space to walk, run, ride horses or bicycles, fly kites, or just get away from it all and relax. The Ranger Service Beacon Country Park is the base for the Borough's Parks and Countryside Ranger Service . The Ranger Service often run events and activities to enhance your visit. They can also

Council Vision and Priorities

About the council Council Vision and Priorities Our Vision: West Lancashire together; the place of choice to live, work, visit and invest Our priorities: Create a clean and environmentally sustainable borough Build resilience to climate change and reduce our carbon footprint Reduce waste

Junior Rangers' Club

. Booking is required and opens 7 days prior to each event taking place. Block or group bookings will not be accepted and organised groups/organisations should contact the Ranger Service to arrange a separate visit. Side Panels Contact Beacon Country Park beacon.park@westlancs.gov.uk 01695 622794

Housing Ombudsman Self-Assessment

the Housing Ombudsman Complaints handling code, visit their website . On 1st October 2022 we launched a new Customer Feedback Policy which meets the requirement of the code and incorporates best practice recommended by the Local Government and Social Care Ombudsman, who deals with complaints for other

Energy efficiency and grants

insulation and more. For more information visit Cosy Homes in Lancashire (external link) or call 0330 606 1488 Flexible eligibility CHiL has also developed a statement of intent to participate in ECO4 transition and specifically flexible eligibility. Flexible eligibility is a means for each Council to make

Smoke and Carbon Monoxide Alarm Regulations 2022

The Government has provided guidance for landlords and tenants. Visit Gov.UK (external link) for further details. What can the Council do if a landlord does not comply with the regulations? The Council can serve a remedial notice, ordering the landlord to complete the necessary work. If the landlord does

Ormskirk Medieval Festival

the event. There will also be a range of food, drink and trade stalls alongside some current day family entertainments to ensure that the event is a fantastically fun day out for all the family. If you would like to apply to trade/exhibit at Ormskirk Medieval Festival please visit the event application

Ombudsman Services

Government and Social Care Ombudsman, take a look at How to Complain on their website. For more information about the Local Government and Social Care Ombudsman service please visit their website . Housing Ombudsman The Housing Ombudsman investigates complaints from residents about landlords

Independent Living

and some of these retirement schemes have a visiting Scheme Manager. See a location list of category 1 apartments Category 2 apartments These apartments are all under one roof and have a visiting Scheme Manager . All of these schemes have a communal lounge where social activities are held. These can

Organising a street party

to clean up after your street party. It’s your street, your party, so keep your local area clean and tidy. Let people know in advance what time the party will finish and have a section set aside for bin bags and recycling. You can visit our Refuse and Recycling pages to find out what can be recycled

Council tax exemptions

in bankruptcy an unoccupied caravan pitch or boat mooring unoccupied domestic property which is part of another domestic property and cannot be rented out separately (for example, unoccupied "granny flats") Visit our empty properties page for details of empty properties which are subject to a discount

Consultation archive 2015

locations. For more details visit CCTV in West Lancashire Ormskirk Town Centre Strategy West Lancashire Borough Council, along with partners, developed the draft Ormskirk Town Centre Strategy 2015 in order to help co-ordinate the approach of the Council, local retailers and other interested parties

Your responsibilities

permission), as DIY can be noisy, inconvenient and distressing to your neighbours. Your home You are responsible for the behaviour of every person living in or visiting your home. You are responsible for them in your home, communal areas and in the neighbourhood around your home. For further information

Tawd Valley Park, Skelmersdale

! Facilities Meadows Play area Tawd Valley Park project An exciting new project is underway to bring significant environmental and recreational benefits to Tawd Valley Park and we would love to hear your views. To find out more visit our Tawd Valley Park Project page. We have designed a Animal Tracks trail

Ending your tenancy

Housing Ending your tenancy If you wish to end your council tenancy please follow the advice below. Remember to: Give 4 weeks' notice unless you are transferring to another West Lancashire Borough Council tenancy. This can be done by visiting one of our Customer Service Points or by telephoning

Empty properties

council.tax@westlancs.gov.uk or alternatively you can speak to a Customer Services advisor by calling 01695 577 177 (option 3). Some unoccupied properties may be exempt from paying council tax. Visit our exemption pages to find out more. Long term empty property premiums Empty Property Period Premium Charge from

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