Housing benefit helps tenants on low incomes with their rent payments. If you are working age and claiming for the first time you need to claim your housing costs through Universal Credit.
You can work out how much benefit you may be entitled to using the benefits calculator.
Complete a housing benefit application form and send it in to us:
You will need to provide proof of some of the things you write about on your application including:
A full list of the types of evidence required as proof is provided on page four of the notes for filling in a claim form, available above.
Housing benefit will normally start from the Monday following receipt of your application.
To ensure your entitlement starts from the earliest possible date you should state your intention to claim by:
You can ask for your claim to be backdated for a maximum of one month if there is a valid reason why you were unable to apply earlier.
If you are of pensionable age special backdating rules apply. Housing Benefit can be backdated for a maximum of three months from the date of your application or from the date that you or your partner became pensionable age if this is later.
If we pay you too much housing benefit we call it an 'overpayment'. If this happens we will send you a letter advising:
If you are still getting housing benefit, we may reduce this each week by an agreed amount.
If you don't get housing benefit any more, we will invoice you. You can pay this invoice in a variety of ways as listed below.
If you have any queries in relation to repaying your overpayment you can contact the Overpayment Recovery Team on 01695 585063.
After your claim has been assessed you will receive a letter explaining the information we have used to work out the amount of housing benefit.
If you disagree with our decision you have one calendar month to:
Information for where you live