Pay a bill
There are many ways to pay your council bills including direct debit, online, by phone, by standing order and by post.
Pay by debit/credit card using the online payment system. Please select the payment you want to make from the list below:
- Council tax (Please enter the nine digits from your Council Tax payment reference. If your reference number contains any letters, these must be entered as capitals.)
- Housing rent
- Business rates (NDR)
- Council invoice
- Benefit overpayments
- Community charge payment
Direct debit and standing order
You can set up a direct debit to pay a number of council bills including housing rent, council tax, business rates, council mortgages, council tenants' home contents insurance, community charge and sundry debts.
Please note: Direct debits are taken on either the 2nd, 15th or 28th of each month for Council Tax and the 1st of each month for Business Rates.
- Download Direct Debit form for Council Tax (pdf 621kb)
- For direct debit forms for business rates, visit business rates forms and reliefs
If you rent a Council House your Housing rent can be paid any day of the week, by direct debit. You can pay weekly, fortnightly or monthly to suit your budget. Setting up a direct debit is quick and easy, you do not need to complete a mandate, just contact the Income Team today on email@example.com or call 01695 585252 ( for Housing payments only). Any direct debit payment must be paid in advance to prevent your account falling into arrears.
If you wish to pay your bills by Standing Order you should contact your bank direct quoting your Council Tax, Rent Account or Business Rates reference number and the Council's bank account details: Sort code – 01-06-45; Bank account number 86998404.
You must ensure that your payments are with the Council on or before the due date as failure to do so will result in recovery action.
On the phone
- By debit/credit card using the 24 hour automated payment line on 01695 585150
- By debit/credit card by calling Customer Services on 01695 577177
You can also pay at your local Post Office or Paypoint Outlet using a plastic payment card. Contact Customer Services on 01695 577177 to request a card.
The Post Office website has a Branch Finder (external link) facility to help you find your nearest Post Office quickly and easily.
By post using cheques made payable to West Lancashire Borough Council and posted to Revenues & Benefits Service, PO Box 16, Ormskirk, L39 2DF. Please do not send cash through the post.