Refuse & recycling
Changes to refuse and recycling collections due to the Coronavirus pandemic
Please help us to help you. As far more people will be spending time at home during the Coronavirus pandemic this will result in an increase in the volume of waste to be collected from households.
During this time we are asking all residents to utilise their bins appropriately and continue to recycle. If you need guidance on what you can put in each bin please visit what goes in my bins, bags and boxes.
Please also remember to put your bin out by 7am on the day it is due to be collected, and please park responsibly so we can fully access your street to collect your bins. This will help reduce the number of potential missed collections.
Waste from households displaying Coronavirus symptoms
Current guidance from Public Health England advises that any personal waste (such as used tissues and cleaning cloths) from households where someone is showing symptoms of the Coronavirus should be stored securely in disposable rubbish bags. These should then be placed into another bag, tied securely and kept from other waste for 72 hours before being put into your grey bin. All other household waste can be disposed of as normal.
Garden waste collections - sign up and pay
We are currently experiencing a short delay in receiving new blue and brown bins from our suppliers, however we expect to receive a delivery during week commencing 5th July 2021. You can continue to order new and replacement bins, however, please be advised that your new bin will not be delivered until after 12th July 2021.
If you are looking to purchase a brown bin for the garden waste subscription service, please submit your request however please be aware of the current delay for deliveries.
We would like to apologise for any inconvenience this has caused and thank you for your patience. We aim to get the new stocks of bins out to all customers who are awaiting delivery as soon as possible.
There is a charge for the collection of garden waste. Residents who wish to use the service need to sign up and pay.
Find your collection dates
Find your collection dates by typing your postcode, street or house name into the 'Your West Lancashire' panel on this page.
Please leave your bins and/or boxes at your normal collection point by 7.00am, with the lid closed, and take them back to your property after they have been emptied.
Missed bin collection
We keep our website and social media updated with any interruptions or delays to collection services. If we are already aware of the missed collection we will make arrangements to return and you will not have to raise a specific enquiry for your address.
If you wish to report a missed collection, please note that this can only be done from 6pm on the day your collection should have taken place. Before reporting a missed bin, please check your bin collection day, you can do this by putting your address into the ‘Your West Lancashire' panel on this page.
Need a new wheelie bin?
If one or more of your wheelie bins has been stolen, lost or damaged, or if you have moved into a property that does not have any bins, a charge of £25 will be made for each replacement bin.
Households may also qualify for second grey bins if they ones with a large family or have approved medical waste.
Assisted collections are available to eligible residents that meet specific criteria such as being physically unable to present bins for collection and living alone. Applications will be assessed and where residents meet the criteria for assisted collections, a Waste Management Officer will make contact to arrange access to the bins.