Please help us to help you. As far more people will be spending time at home during the coronavirus pandemic this will result in an increase in the volume of waste to be collected from households.
During this time we are asking all residents to utilise their bins appropriately and continue to recycle. If you need guidance on what you can put in each bin please visit what goes in my bins, bags and boxes.
To help us to continue to deliver critical services, we would like residents to only present their blue and green wheelie bins with recyclable materials or brown garden waste bin if the bin is more than half full. This will ensure that our teams can move through their workload as efficiently as possible. We apologise for any inconvenience caused, but we would hope that you could help us in this way at this difficult time.
Please also remember to put your bin out by 7am on the day it is due to be collected, and please park responsibly so we can fully access your street to collect your bins. This will help reduce the number of missed collections.
Current guidance from Public Health England advises that any personal waste (such as used tissues and cleaning cloths) from households where someone is showing symptoms of the Coronavirus should be stored securely in disposable rubbish bags. These should then be placed into another bag, tied securely and kept from other waste for 72 hours before being put into your grey bin. All other household waste can be disposed of as normal.
There is a charge for the collection of garden waste. Residents who wish to use the service need to sign up and pay.
Find your collection dates by typing your postcode, street or house name into the 'Your West Lancashire' panel on this page.
Please leave your bins and/or boxes at your normal collection point by 7.00am, with the lid closed, and take them back to your property after they have been emptied.
If you wish to report a missed collection, please note that this can only be done from 6pm on the day your collection should have taken place. Before reporting a missed bin, please check your bin collection day, you can do this by putting your address into the ‘Your West Lancashire' panel on this page.
If one or more of your wheelie bins has been stolen, lost or damaged, or if you have moved into a property that does not have any bins, a charge of £25 will be made for each replacement bin. (Please note that there is no charge for new blue bags.)
If you are not requesting an additional grey bin for a large family (households of 6 or more) or on medical grounds, you will be subject to a waste assessment to help support you recycle more. This will involve an officer visiting your home and sorting through your waste to ensure that you are recycling everything possible and that you have the correct bins.
Assisted collections are available to eligible residents that meet specific criteria such as being physically unable to present bins for collection and living alone.