Garden waste collections - sign up and pay

We are pleased to announce that we are able to provide an online subscription service for residents wishing to subscribe for 2020/21. Residents will not be able to subscribe for the 2020/21 subscription year over the phone.

Please note: We are aware there are some intermittent technical issues with our online subscription service for garden waste. We apologise for any inconvenience caused and are working with our service providers to resolve these issues. Please remember you can only sign up for this service online. We cannot take subscriptions over the phone.

It costs £30 per year for one garden bin to be emptied. You can have additional bins emptied at a cost of £25 each. The £30 charge covers the 12 months from 1 June 2020 until 31 May 2021. If you sign up part way through the year, the cost is the same. No concessions are available for this service.

If you don't already have the bins that you need, you will have to buy them from the Council at a cost of £25 each. You can buy bins online when you sign up and pay for the collection service. You will receive your new bin(s) as soon as possible in order to begin your garden waste collection. If you are not at home, we will leave the bin(s) at your property and leave a delivery slip.

You can pay safely and securely by debit or credit card. Residents that are having difficulty paying by credit or debit card may wish to ask a family member or friend to assist them. Once you have paid, we will send you an information pack about the service. 

There is a 14 day cancellation period, which starts from the day you sign up for the service, during which you are able to change your mind and get a refund. Your first collection will be on your normal recycling day after the 14 day cancellation period. If you put your bin(s) out before the first collection date, it may not get collected.

The Council will empty your garden waste bins every two weeks (except over the Christmas and New Year period). You can check your collection day at "Your West Lancashire".

For more information please see our Garden Waste Collections FAQ

When will my collection take place?

There are no changes to collection days and the Council will continue to empty your bins every two weeks (except for the Christmas and New Year period.)

In line with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, there is a 14 day cancellation period, which starts from the day you sign up for the service, during which you are able to change your mind and get a refund. Your first collection will be on your normal recycling day after the 14 day cancellation period. If you put your bin(s) out before the first collection date, it may not get collected.

To check your collection day, put your address or postcode into the "Your West Lancashire" panel on this page.

If I buy additional bins, when will they be delivered?

If you are subscribing for 2020/21 you will receive your bin before your first normal recycling day after the 14 day cancellation period.

If you are not at home, we will leave the bin(s) at your property and post a delivery note through your letterbox. When you order an additional bin(s) you will be advised of the delivery date. 

More information

Privacy Notice - You can sign up and pay online for the collection of garden waste for the 2020/21 subscription year which starts on the 1 June 2020 and will last for 12 months.  We will handle any information provided to us in accordance with our Privacy Notice (pdf 16kb).